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Public & Third Sector Buyer Solutions

Procurement compliance, contract management & value for money services

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Outsourced Support for Public Sector Buyers

With costs under pressure, procurement rules changing and value for money under close scrutiny, many public sector bodies need additional procurement expertise and capacity.

Thornton & Lowe supports contracting authorities with practical procurement, commercial and contract management services. Our commercial, technical and procurement specialists can work alongside your internal team or provide outsourced support for specific projects, categories or service areas.

Our approach gives you a single point of contact, supported by a consistent team that can be brought in on an ad hoc or retained basis.

Who Do We Support?

We support a wide range of public and third sector organisations, including:

  • central government bodies
  • local authorities
  • public agencies
  • charities and not-for-profit organisations
  • housing associations and registered providers
  • educational institutions, including universities, colleges, schools, academies and multi-academy trusts
  • utilities and infrastructure organisations, including energy, water and transport providers

Our support is designed for organisations that need practical procurement capacity, compliance advice, contract management support or independent value for money assurance.

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Public Sector Buyer Solutions

Our buyer support services include:

Procurement Compliance and Advisory Support

  • Procurement Act 2023 and Procurement Regulations 2024 support
  • transitional advice for procurements still governed by the Public Contracts Regulations 2015
  • procurement strategy development, including internal procedures, approval routes and governance
  • tender planning, route-to-market advice and procurement timetable development
  • procurement document development, including specifications, evaluation criteria, pricing schedules and supplier instructions
  • notice drafting and publication support, including tender notices, contract award notices and contract management notices where required

Tendering and Evaluation Support

  • market engagement and supplier consultation
  • benchmarking, commercial analysis and market assessment
  • evaluation model development, including quality, price and social value criteria
  • evaluator training and moderation support
  • supplier selection, due diligence and clarification management
  • procurement reporting, audit trails and decision records

Contract and Supplier Management

  • contract mobilisation support
  • KPI development and performance reporting
  • supplier performance reviews and improvement planning
  • contract administration procedures and governance
  • support with underperforming suppliers, service audits and escalation routes
  • systems and process advice to help buyers manage contracts consistently

Value for Money and Service Review

  • value for money assessments
  • service audits and benchmarking
  • cost, quality, risk and social value reviews
  • recommendations for service improvement, re-procurement or contract management action

For further information, visit our dedicated public sector procurement consultancy support website.

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How do we work with our Public Sector Buyers?

Where possible, we work strategically, helping buyers put the right procurement systems, processes and contract management arrangements in place before individual projects begin.

We can also be engaged on a project-by-project basis, particularly where an organisation needs additional capacity, category expertise or independent support for a specific procurement or service review.

We often hear:

“While we have a procurement team, we are looking for a specialist in estate services, grounds maintenance and cleaning to work alongside our team to ensure the contract is in place by this date.”

“Our current contract needs to be re-procured by this date. Can you complete an assessment of the delivery and commercials to inform the new tender?”

“As a smaller organisation, we do not have a dedicated procurement resource, and we need to ensure compliance.”

“We managed a procurement process ourselves, but it was challenged. We have been advised to work with a consultancy to run the procurement now.”

“We entered into a new three-year contract with a supplier. Twelve months in, they are not performing and the service is in decline. Can you audit the service and advise on our options?”

“Our organisation has grown and we are concerned some of our contracts may now be classed as higher value. Can you advise on the best route forward?

“I’ve just started with a new organisation and I’m not satisfied with a service that I believe is underperforming. I need a third-party audit, including what we can expect from the market based on our current spend.”

“We need a system to help us control our contracts for performance and compliance, and a service to work with suppliers to ensure control and value for money.”

Our support can be advisory, project-based or fully outsourced, depending on the level of procurement and contract management capacity you need.

If you would like to discuss how we can help your organisation, please contact us now.

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