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Procurement compliance, contract management & value for money services
Taking the stress out of organising your current bids and planning your pipeline
Helping you to produce a comprehensive and compliant CRP
Our specialist bid recruitment division
Stand out from the competition
AI-based bid writing tools
Finding tenders that suit your business
Partner with us to improve your bid output
A range of standard Bid Templates, produced by our experts for your sector
How to sell your goods and services to UK government agencies
At Thornton & Lowe, we have been investing in bid writing and management technology for over 12 years. Our journey began with the development of our own Tender Library system, designed to find relevant bid content efficiently. We then introduced Tender Pipeline, our free software for discovering tenders and monitoring competitors. Now, AI bidding software is the next step for our industry, offering opportunities to enhance efficiency in both bid management and bid writing.
Afraid not...
As a bid writing company, we are inundated with new AI bidding software and solutions, which can change the way we work and drive efficiencies. ChatGPT We define AI as: "AI (Artificial Intelligence) is the simulation of human intelligence in machines designed to perform tasks that typically require human cognition, such as learning, reasoning, and problem-solving."
The main AI bid writing and bid management tools on the market today are focused on:
We have used, trialled and evaluated a huge number of AI bid software products and we are happy to advise on the best option for your business. This forms part of our AI Solutions Partner detailed below.
Yes. However, this does not mean we take your tender questions, stick them into the ChatGPT and cut and paste the answer out. We can 100% confirm this will not produce the tender answers you need and will not win tenders!
For example, Tender Pipeline is built using elastic search, which is a powerful AI search function to ensure accuracy for the user.
AI generally and content creation, as a result of innovations linked to natural language processing, is now quite well known. But AI is not new and has been used by the vast majority of us for years, both in business and at home!
For bid writing specifically or any writing to come that, many organisations use Grammarly to reduce mistakes and errors in content. This a great tool. Like Microsoft word, it is tool which is there to help. This is what AI bidding products are.
Just to confirm - your email, phone, news feed and Alexa all use AI. Even your bank use AI, which is increasingly important in fraud detection, for example.
At Thornton & Lowe, we use both our in-house bid tools - Tender Library and Tender Pipeline - part of our Bid Software tools. These helps us ensure consistency and work efficiently, but it certainly doesn't write the tenders or manage bids for us!
At Thornton & Lowe, we know that humans write the best bids - that’s why we built Tender Library for our own team of bid and tender writing consultants before offering it to others. We understand the frustrations of managing bid content, and we know exactly what AI can and can’t do well when it comes to winning bids.
Our AI-powered bid management software isn’t here to take over - it’s here to help.
With Tender Library, your handcrafted, winning bid responses move into a structured, intelligent system that ensures consistency, continuity, and efficiency across your team. AI doesn’t rewrite your work - it helps you find, manage, and improve it.
With Tender Library, you decide when to use AI and when to rely on human expertise. It won’t replace an experienced bid writer, but it’s a powerful tool for anyone bidding - especially for government and public sector contracts and frameworks.
Find it. Improve it. Win more. You’re in charge.
If you are using AI bid writing in procurement is now a common question in tenders.
In short, yes you can use AI when writing bids and responding to tenders. However, if requested, this should be declared and you should have an AI bid writing process and systems which ensure the bid is still accurate. The Government has produced guidance on this within their Improving Transparency of AI use in Procurement document.
The message is clear: AI can be useful, but bidders must stay in control, protect data, and be transparent about how it’s used.
AI is only a tool and requires full management, edit, value add and review.
Choosing the right AI tools for your business is not an easy decision, especially when the technology available is constantly changing and new options seem to appear on the market almost daily!
If our bid software is not right for your business or needs - no worries! Let Thornton & Lowe support you in selecting, implementing, and developing AI bid software products and systems, which are tailored to your specific needs.
Whether you are looking to create your own AI bid technology, purchase existing products, or enhance your current systems, let's discuss your needs and requirements and ensure you have a solution which is fit for purpose.
Our AI Bid Software Services:
Winning tenders is critical for many businesses, and we fully understand you want do this as efficiently as possible in order to maximise your return on investment.
We developed our first AI Policy over 2 years ago now and have since supported clients with the same. This is an area you need to get right, especially when it comes to bidding. You need to know which AI product is good for which task and also any risks associated with it! What is on the 'yes we can use list'?
As we work across both procurement and bid management, we recently evaluated a full tender submission completed clearly using AI content generation! With literally no changes, edits or refinement. It was of course a terrible response and didn't score well at all. Ensuring your sales, marketing and bid teams use AI bidding products wisely is key! They are a tool only, not a replacement for good bid strategy, planning, innovation and good bid writing.
You may also find our Ultimate Guide to Bid Writing and our data management content focused on ISO27001, useful, as you need to ensure you bid data is protected.
Over the last 12 months we have been including AI bidding solutions, quick wins and best practice into our bid writing courses, bespoke tendering workshops and webinars.
Our training courses are a quick way to improve bid writing skills and also learn some AI bidding hacks along the way!
We are happy to discuss your options - hello@thorntonandlowe.com - 01204 238046
Our bidding products have been designed to support our bid writing team. Our core business is the supply of bid writing consultancy to organisations looking to win public sector contracts. However, both Tender Library and Tender Pipeline both use AI but in a highly controlled and manageable format.
Tender Pipeline is a tool that performs a vital function in the bid process. It offers live tender alerts and results and can be tailored to your business needs, sending opportunities directly to your email, ensuring you never miss an opportunity. It is also widely used by procurement teams as a market research tool to find potential existing frameworks and monitor key contractor wins to understand key suppliers based on location and category/ keyword.
Tender Library is another integral component of bid technology that can help you manage and find previous content, responses to your quality questions. The tool provides quick and easy access to your prior bids, making referencing and comparison a breeze. Tender Library also assists in the crucial bid/no bid decision-making process, enabling you to make informed choices on which tenders to pursue. With its focus on deadline management, the Tender Library ensures that all tasks are completed on time, contributing to a streamlined and efficient bid process.
Go to Tender LibraryYou can also take a look at RFPverse who have collated the key bid management software tools used in the UK, and beyond.
RFPVerse's purpose is to connect businesses with bid talent and technology. This of course includes proposal automation tools to making the RFP (Request for Proposal) process more efficient. It serves as a hub for finding top-rated solutions tailored to various industries, helping businesses streamline their bid submissions.
Get notifications of Future Tenders of this type
| Tender | Value | Published | Deadline | Re-Tender/End Date | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
AI Readiness Programme - Prepare to ImplementUK Glasgow Scottish EnterpriseThe purpose of this Invitation to Tender is to appoint a single supplier to deliver an AI Readiness Programme, in both Scottish Enterprise and Highlands and Islands Enterprise areas.It is anticipated that the contract will start on 26 May 2025 until 31 March 2026. The value of the contract is expected to be in the region of between GBP80,000 and GBP100,000 excluding VAT.
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100000 | 2025-04-17 | 2025-05-06 | ||||||||
Framework Agreement for provision of Associate Trainers to West College ScotlandUK Paisley West College ScotlandThe College is looking to appoint a number of service providers on a framework contract to provide Associate Trainer services on a call-off basis subject to demand.The College will be seeking bids from service providers delivering training courses in the following areas:- Health & Safety & First Aid training- Non-Accredited training- Accredited Management training- Accredited Water Hygiene Training- Accredited Electrical Training- Wellbeing training- Digital Skills training- Data Science, AI and Machine Learning training- Green Skills training- Advanced Manufacturing training- Software & Cyber Security training- Life Sciences trainingThe training is to be delivered at the College's campuses at;West College Scotland has campuses at;- Paisley Campus; Renfrew Road Paisley- Clydebank Campus; Queens Quay, Glasgow- Greenock Campus; Finnart Street, Greenock- Waterfront Campus; Customhouse Way, GreenockTraining Courses may also be required to be delivered online via Microsoft Teams, in person, or by a blended approach.Bespoke training courses may also be required where the Associate Trainer will spend time developing appropriate content for delivery, approved by the faculty.
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400000 | 2025-03-25 | 2025-04-09 | ||||||||
Associate Trainer FrameworkUK Edinburgh Edinburgh CollegeThe Authority is seeking Contractors for the provision Associate Trainer Services. The Authority is putting in place a Framework of suppliers over 14 Lots, as detailed in the Specification of Requirements.Lot Details as followsLot No. Lot Title1 Management & Leadership Professional Qualifications1.01 Management & Leadership Professional Qualifications (ILM/CMI Levels 3, 4 & 5)1.02 Management & Leadership Professional Qualifications (ILM/CMI Level 7)2 Soft Skills (including, but not limited to: Problem Solving & Decision Making; Having Difficult Conversations; Running Effective Meetings; Assertiveness Skills; Being an Effective Leader; Managing Performance; Project Management Principles)3 Executive Coaching4 Equality, Diversity & Inclusion (including, but not limited to: Anti-Racism, Unconscious Bias, Cultural Awareness, Neurodiversity; Autism Awareness; Understanding Gender Identity; Tackling Hate Incidents)5 Entrepreneurship & Innovation Skills (including, but not limited to: Creative Thinking Skills; Design Thinking; Entrepreneurship & Business Start-Up Skills)6 Health & Safety at Work6.01 Health & Safety at Work (IOSH Working Safely; IOSH Managing Safely)6.02 Health & Safety at Work (NEBOSH National General Certificate in Occupational Safety & Health NGC)6.03 First Aid At Work & Emergency First Aid At Work7 Electrical (PAT Testing; 18th Edition)8 IT, Digital, Data & Technologies8.01 IT Software Skills (including, but not limited to: MS Office Applications; Sharepoint; Power-Bi)8.02 Digital, Data & Technologies (including, but not limited to: Cyber Security; AI; VR; Data Science)9 Mental Health9.01 Mental Health First Aid (SMHFA)9.02 Mental Health Awareness (including, but not limited to: Mental Health Awareness for Managers; Mental Health Awareness for Employees)
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300000 | 2025-01-14 | 2025-02-14 | ||||||||
PROC 24-2625- E-learning training platform licencesUK Glasgow Scottish Police AuthorityThe Authority has a requirement for an Online training platform to supply training for ICT technical specialists and ICT support staff, for access to 354 licences providing a comprehensive portfolio of high-quality training content, with unlimited access over the term of the contract. Ideally include desktop and remote (handheld, android etc.) access. Ability to support development within existing and aspirational career paths.MANDATORY REQUIREMENTIn order to ensure a compliant bid, all tenders must provide evidence that they are an official and/or accredited partner with (or have an equal equivalent) or approved to offer official training for at least one of the following;- Microsoft- Cisco- OracleThe training platform must include the following content as a minimum (not limited to) at varying learning levels from Beginner up to Advanced;- Data Science- Database Management- Dev Ops- IT Helpsdesk- Software Development- Artificial Intelligence (AI)- Web Development- Mobile Development- Cyber Security- Network and System Administration- Network Security- Data Analysis- Agile- Project Management- Team Management- Presentation Skills- Microsoft Software Packages- Power BI- SQL- Mental Health Support- Team Working- Cisco Supporting Material- Business Analysis- Active Directory- Firewalls- Linux- WAN- Network Switches- Routers- Systems security certified practitioner (SSCP)
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2024-08-19 | 2024-09-18 | |||||||||
Provision of CFL Data StrategyUK Gourock CalMac Ferries LimitedCalMac Ferries Ltd is on a journey towards a truly data driven culture, working to recognise data as one of its most important assets and put in place the systems, tools and skills to confidently access data, apply data science methods that will underpin the Business Strategy going forward and enhance employee experience. Furthermore the business is looking to set itself up for future success through leveraging the power of AI and Machine Learning in order to truly elevate customer experience, generate incremental revenue and deliver enhanced value for money.The purpose of this Invitation to Tender (ITT) is to seek proposals from a qualified vendor to assist CFL in developing a comprehensive data strategy.
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265200 | 2024-08-19 | 2024-09-18 | ||||||||
ITT for a Comprehensive AI Knowledge Assistant SolutionUK EH2 1DF Energy Saving Trust LtdEnergy Saving Trust is seeking to appoint a supplier to provide an AI supported federated enterprise search capability, in short, an AI Knowledge assistant for all of Energy Saving Trust's digital assets. This includes but may not be limited to our website portfolio, Microsoft SharePoint and Office, CRM systems, Intranet, inhouse applications and selected Shared Drives. The content source landscape is dynamic and will change over time. Internally it needs to be available to all employees and in part to contracted advice staff and function as an effective answer engine. Integration into our websites for customer service purposes needs to be included. The application hosting will ideally be on the Energy Saving Trust's Azure tenant and the cost needs to be included in the bid.
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260000 | 2024-08-07 | 2024-09-06 | ||||||||
CivTech 10 - Wildcard Challenge 10.11 - How can technology help early-stage entrepreneurs by giving them the best possible information, advice and other forms of support in a way that is fast and easy to access, helping establish Scotland as a Start-Up Nation?UK Glasgow Scottish GovernmentThere is a huge range of support available for businesses in Scotland, coming from both the public and private sectors. However, finding and accessing the support most relevant for an individual business can be challenging, many of the approaches to delivery of business support rely on traditional models of delivery, and few have embraced the possibilities of advanced AI. So, this Challenge seeks to explore how technology could be applied to develop new innovative and highly effective business support models, with an initial focus on support for pre-start, start-up, and early-stage businesses.How can AI, if applied in really imaginative and innovative ways, make major beneficial impacts in this area?
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350000 | 2024-08-06 | 2024-09-10 | ||||||||
CivTech 10.5 - How might we use technology to better understand the supply and demand of digital economy skills at the regional level - both today and in the future.UK Glasgow Glasgow City CouncilAction needs to be taken to address the digital and technical skills gap in Scotland. On the precipice of a transformative decade for industries, there remains uncertainty about exactly what type of digital skills will be required including the dramatic difference AI could make. This Challenge will better understand the changing needs of employers and recruiters in the market as well as the available talent emerging through education and training provision. In particular, there is little granular data available at Glasgow City Region level on both the supply and demand of professional digital skills. By using technology to understand the data and identify the gaps it will inform policy and the necessary interventions required across the Glasgow City Region.
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650000 | 2024-07-30 | 2024-09-10 | ||||||||
CivTech 10.7 - How can technology help us deliver high-quality, scalable, public participation in decision-making, inspiring trust around ethical data use and sharing, AI, and wider public good activities?UK Glasgow Scottish GovernmentA continuous and systematic public dialogue on uses of public data and AI would help us better understand and act on the public’s expectations, thereby cultivating greater trust, while realising emerging technologies’ benefits for public services.Continuous public dialogues would also let the public’s wishes contribute to evidence-led policy making, in real-time. However, under financial pressures, high-quality participation approaches can be too resource intensive for governments to use more widely.Could technology help deliver high-quality, efficient, and scalable participation in Scottish Government decisions?
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650000 | 2024-07-30 | 2024-09-10 | ||||||||
CivTech Challenge 10.4 - How can technology make the sharing of data across organisations with separate legal obligations as seamless and easy to manage as possible, and so encourage activity that could maximise public good outcomes, including but not limited to the use of AI and automated data analysis?UK Glasgow Scottish GovernmentThere are thousands of requests for data to be shared across multiple organisations in the Scottish Public Sector, feeding a wide range of different statistics and analysis which in turn provide the evidence to inform policy and operational decisions. In order to make sure regular decisions are informed by the latest information the process might be more automated for gaining approval for reusing public data and demonstrating this approval for each subsequent update.
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650000 | 2024-07-30 | 2024-09-10 | ||||||||
AI Software for NHS Scotland Radiology Imaging – Dynamic Purchasing SystemUK Edinburgh The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)This notice is to allow the management of a Dynamic Purchasing System (DPS) for the development of Artificial Intelligence decision support systems in NHS in Scotland with a unique opportunity to improve service provision, particularly in Radiology.To support this ambition the Authority has set up a Dynamic Purchasing System (DPS) as advertised on UK Find a Tender Contract notice Notice reference: 2022/S 000-002310 on 26/1/22. This notice allows suppliers not on the DPS to submit an application to get on it. To get on the DPS suppliers must submit their SPD responses by email to Jim Binnie at jim.binnie@nhs.scot Suppliers already live on the DPS do not need to re-apply.Lots1. Neuro Al- Thrombectomy/stroke- Lesion Detection- Any other relevant application2. Chest x-ray- Prioritisation- Diagnostic Support3. MRI- Prostate contouring and lesion localisation4. CT- Lung Nodule identification, characterisation and follow up- Pulmonary Embolism detection5. Osteoporosis- Support in the form of osteoporotic fracture identification and bone mineral density calculation6. Mammography- Diagnostic Support7. Radiotherapy- CT contouring8. Workflow and scheduling
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5000000 | 2024-05-08 | 2026-07-20 | ||||||||
PROC 24-2480 - E-learning training platform licencesUK Glasgow Scottish Police AuthorityThe Authority has a requirement for an Online training platform to supply training for ICT technical specialists and ICT support staff, for access to 354 licences providing a comprehensive portfolio of high-quality training content, with unlimited access over the term of the contract. Ideally include desktop and remote (handheld, android etc.) access. Ability to support development within existing and aspirational career paths.The training platform must include the following content as a minimum (not limited to) –-Data Science-Database Management-Dev Ops-IT Helpsdesk-Software Development-Artificial Intelligence (AI)-Web Development-Mobile Development-Cyber Security-Network and System Administration-Network Security-Data Analysis-Agile-Project Management-Team Management-Presentation Skills-Microsoft Software Packages-Power BI-SQL-Mental Health Support-Team Working-Cisco Supporting Material-Business Analysis-Active Directory-Firewalls-Linux-WAN-Network Switches-Routers-Systems security certified practitioner (SSCP)
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2024-05-03 | 2024-06-05 | |||||||||
Audience ServicesUK London The British Broadcasting Corporation (BBC)The over-riding objective of the procurement is to enhance the service offering whilst maintaining the high quality of the services enjoyed by audiences today. Potential efficiency opportunities are being assessed for all service lines, in particular how the introduction of new technologies such as AI can augment case handling making our skilled agents even more efficient and effective. We also want to make better use of the rich data we compile to help us drive audience insights across the BBC. Examples of potential use cases already identified include:• Sifting and grouping contacts which relate to the same issue, which can be handled via bulk responses• Drawing from our Knowledge database to draft responses for agents to review• Increasing audience self-service via dynamic FAQ surfaced using ChatbotHowever, we want to make use of the negotiation phase of this procurement to work with bidders to really develop this thinking and ensure we deliver the best operating model possible for the next generation of Audience Services. The procurement intends to award the contract to a single supplier to provide a seamless end-to-end service to audiences in conjunction with the BBC team.
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47920000 | 2024-03-05 | 2024-04-03 | ||||||||
QUB/2488/24 Framework for Digital development Services and Support and Delivery of Digital Transformation RoadmapUK Belfast Queen's University BelfastQueen's University Belfast wish to create a Framework of 5 suitable Economic Operators to support the delivery of our digital transformation projects. Economic Operators must be able to provide digital development resource with skills in areas such as Microsoft Power Platform, Azure, Dataverse, DevOps, web development technologies, database management systems and artificial intelligence (AI). Economic Operators will provide individual specialists to deliver a specific outcome with defined deliverables on a service, programme, or project. Call-off under this Framework can be via Direct Award, Further Competition or a Desktop Exercise
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10000000 | 2024-02-27 | 2024-03-28 | ||||||||
Opportunity Seed Funding Call: Nature Computes BetterUK LONDON ADVANCED RESEARCH AND INVENTION AGENCYThis funding call specifically relates to our Programme Director Suraj Bramhavar's programme (https://www.aria.org.uk/what-were-working-on/#suraj).In Nature Computes Better (https://www.aria.org.uk/wp-content/uploads/2023/11/ARIA-Nature-computes-better-v1.0-1.pdf), we're looking to fund high potential proposals with between £10k and £500k each. We initially expect to fund up to 10 opportunity seeds in this space. We're looking for bold ideas that could challenge assumptions, open up new research paths, or provide steps towards new capabilities. If you have an important idea you're obsessed with, but you don't currently have the resources or support to take it forward, we'd like to hear from you.Ideas could come from anywhere, so we welcome applications from individuals and teams who are early in their career or who have atypical backgrounds. We care more about your idea and your intrinsic motivation than we do about your CV.To help you decide if this is the right funding call for you, here's some guidance on the scope:In scope:+ Ideas that sit within the Nature Computes Better opportunity space. By this, we mean your proposal should show how your idea either aligns with or challenges the assumptions of the Summary, Beliefs, or Observations in the opportunity space document (https://www.aria.org.uk/wp-content/uploads/2023/11/ARIA-Nature-computes-better-v1.0-1.pdf).+ Ideas that could change the conversation about what is possible or valuable.+ Ideas that range from early stage curiosity-driven research through to pre-commercial science and technology.Out of scope:+ Ideas that target Suraj Bramhavar's goal of Unlocking AI Compute Hardware at 1/1000th the Cost, as described in his programme thesis (https://www.aria.org.uk/wp-content/uploads/2023/11/ARIA-Unlocking-AI-compute-hardware-v1.0-1.pdf). We expect to release a programme funding call in the coming months. If you are unsure whether your idea fits into Suraj's Programme thesis, ask us by submitting a question using the messaging function within ARIA's application portal (https://public.deepstreamtech.com/requests/658428a1b0e7f12e03818b5c/aria-opportunity-seed-nature-computes-better). + Ideas that are undifferentiated or that are likely to happen without ARIA support.+ Commercial or close-to-commercial stage products.Beyond this scope and our evaluation criteria outlined in the full opportunity seed call document on ARIA's website (https://www.aria.org.uk/seeds-nature-computes-better), we don't have preconceptions about what ideas you might send our way. You don't need to contort your project to fit our goals: we want to hear what you really want to do.
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1600000 | 2024-01-13 | 2024-03-15 | ||||||||
Dynamics Support, Development & System IntegrationUK Cardiff Social Care WalesSocial Care Wales are seeking to appoint a suitably skilled supplier or consortium to provide maintenance (and BAU support), 3rd tier support and integrated system development. Within the proposed service scope Social Care Wales identify the following sub-services: Dynamics 365 (Carreg) & Marketing, Analytics & Reporting, API Integration , Single Sign On (B2C) and Machine Learning / AI. Please see ITT for full specification.
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2000000 | 2023-11-07 | 2023-12-06 | ||||||||
Dynamics Support, Development & System IntegrationUK Cardiff Social Care WalesSocial Care Wales are seeking to appoint a suitably skilled supplier or consortium to provide maintenance (and BAU support), 3rd tier support and integrated system development. Within the proposed service scope Social Care Wales identify the following sub-services: Dynamics 365 (Carreg) & Marketing, Analytics & Reporting, API Integration , Single Sign On (B2C) and Machine Learning / AI. Please see ITT for full specification.
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1166666 | 2023-11-06 | 2023-12-06 | ||||||||
EC1009 - Public Relations ServicesUK Edinburgh University Of EdinburghThe School of Informatics is looking for a multi-channel PR strategy to build communications outputs over the next 2 - 3 years which will help the School and wider University to achieve its wider reputation objectives in the area of Generative AI.
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2023-11-05 | 2023-12-01 | |||||||||
EC1009 - Public Relations ServicesUK Edinburgh University Of EdinburghThe School of Informatics is looking for a multi-channel PR strategy to build communications outputs over the next 2 - 3 years which will helpthe School and wider University to achieve its wider reputation objectives in the area of Generative AI.
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2023-11-03 | 2023-12-01 | |||||||||
5G Smart Port PartnerUK SOUTH SHIELDS South Tyneside CouncilThis procurement is for a Smart Port Partner who will be required to explore 5G-enabled port operations to improve port competitiveness and safety and reduce environmental impact.UK ports are actively investing in 5G networks to help to drive sustainable economic growth in the region and support the transition to Net Zero.This project, which will allow for 5G cameras and IoT sensors to inspect the Port estate, boosting efficiency and reducing fuel usage, will enable ports to drive forward plans to become all-electric.Once established, 5G infrastructure at ports will be used a testbed for innovation companies to pilot their technology within a port environment to accelerate products for the betterment of the UK maritime sector. We will also disseminate the learnings in real time to our Northeast Ports of Tyne, Blyth, and Sunderland - as well as to wider UK Ports and 5G Ecosystem.Key deliverables will be• Mobile AI port safety solution• Emissions and Asset Monitoring solution• AI Analytics solution• Feasibility study for satellite-enabled 5G extensions for port use cases• Dissemination and learning by all Northeast Ports and UK, through white papers and event attendance
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1129260 | 2023-10-15 | 2023-11-15 | ||||||||
COV - Family Hub AI digital solutionUK COVENTRY Coventry City CouncilThe requirement is to develop Coventry City Council's family hub digital offering to create a digital front door for information for families throughout the City of Coventry. This will include improving access to information provided by the Council and our partners. This will include an AI solution that will enable parents and families to find and access services online. It will also be used by professionals to signpost families to support. The aim is to provide 24/7 access to information on services. This AI function will target and promote relevant topics to users, and a Chatbot to answer common queries.The scope of the contract is for the supply of the solution which includes its implementation (including any configuration), training (if required), annual licencing, hosting, data storage and annual support and maintenance.Please see the Invitation to Tender documents for further information.
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350000 | 2023-10-06 | 2023-11-06 | ||||||||
UK_2023_Talent Intelligence PlatformUK London British CouncilThe British Council are seeking to purchase a Talent Intelligence Platform to enhance our talent acquisition, management and development service and processes. By leveraging data-driven insights, and AI-driven capabilities/automation, we aim to increase our understanding of skills and potential and improve our ability to match people to the right opportunities. We are aiming to improve candidate quality, reduce time-to-hire, increase employee engagement, and facilitate more strategic workforce planning, to enable the organisation to build a competitive advantage in attracting, developing and retaining top talent. We will leverage AI to optimise internal talent mobility and career development, to enhance opportunities at a deeper level for our global workforce and support diversity. This will help us to identify and build the pipeline for critical roles and make data-driven talent decisions.
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2023-09-28 | 2023-10-27 | |||||||||
Artificial Intelligence SolutionsUK Edgbaston, Birmingham HealthTrust Europe LLP (HTE) acting as agent for the University Hospitals of Coventry and WarwickshiThis Lot will cover all diagnostic AI tools, algorithms and analytics, including but not limited to Radiology, Pathology and any other diagnostic department that many have a requirement.TERMS AND CONDITIONS / ACTIVITY BASED INCOME (ABI).The terms and conditions of this Framework Agreement and any resulting Call-Off contract is appended to the ITT. These terms include provisions requiring the payment by the supplier of an ABI management charge in consideration of the award of this framework agreement, the management and administration by HTE of the overall contract structure and associated documentation, as well as the requirement to submit regular management information to HTE. SUBMISSION OF EXPRESSIONS OF INTEREST AND PROCUREMENT INFORMATIONThis exercise will be conducted on the HTE Bravo portal. Candidates wishing to be considered must register expressions of interest as follows: Register on the HTE portal at https://healthtrusteurope.bravosolution.co.uk. Login to the portal with username/password. Click the ITTs Open to All Suppliers link. These are the ITTs open to any registered supplier. Click on the relevant ITT to access the content. Click the Express Interest button at the top of the page. This will move the ITT into your My ITTs page. You can access any attachments by clicking Buyer Attachments in the ITT Details box. Follow the onscreen instructions to complete the ITT. Submit your reply using the Submit Response button at the top of the page. If you require any further advice, contact the Bravo e-Tendering Help Desk at help@bravosolution.co.uk. Sid4Gov HTE utilises the sid4gov supplier information database. Candidates should register on sid4gov at https://sid4gov.cabinetoffice.gov.uk/organisation/register and submit their sid4gov company profile for publication on the database. Candidates already registered on sid4gov must ensure information is up to date. Where access to sid4gov is unavailable, please contact the sid4gov helpdesk atsid4gov@gps.gsi.gov.uk. Please note that sid4gov does not prepopulate any fields of the ITT on HTE's Bravo portal. Candidates must complete the Qualification & Technical & Commercial Envelopes of the ITT in full.
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100000000 | 2023-08-19 | 2023-08-21 | ||||||||
Provision of Augmented Reality (AR) programming and visualisation services for CMACUK Glasgow University of StrathclydeThe Centre for Continuous Manufacturing and Advanced Crystallisation (CMAC) seek to secure a sole supplier to delivery a state-of- the-art interactive case studies using Augmented Reality technology (Microsoft HoloLens 2) to maximum the impact of research, researcher engagement, training and usefulness of big data and AI outputs.
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160000 | 2023-06-23 | 2023-07-21 | ||||||||
(NU/1866) Network Infrastructure Refresh ProjectUK Newcastle Newcastle UniversityNewcastle University’s IT Network is the enabler for all the IT Services which underpin Newcastle’s critical business functions, teaching, and research.The existing network infrastructure has been in place for nine years and has reached the end of its supportable life. This, coupled with the incumbent supplier Huawei pulling out of the UK market and the University’s need to improve its cyber security posture, has led to the need to replace all wired and wireless networking infrastructure across campus, satellite sites, NUMed (Malaysia) and NewRIIS (Singapore).The University increasingly depends on its network infrastructure for business-critical activities driven by increasing numbers of digital services and data growth generated through teaching, learning and research activities.The University demands a modern, fit for purpose network with up-to-date security controls in line with industry best practice and leveraging cloud and artificial intelligence (AI) to meet the University’s existing needs while providing agility to meet the future demand, capacity, and innovation to underpin the needs of the “Campus of the Future.” The upgrading of the University’s IT network is an essential step to manage Newcastle University’s cyber security risk.As well as replacing the network infrastructure (‘hardware’) the University needs to replace the underpinning network services (‘software’) to provide deeper integration into the network management tools, enabling monitoring, visibility, automation, enhancements to service reliability and cyber security.The replacement network will support the University’s digital aspirations and strategies, be easier to upgrade in the future and therefore provide a lower incremental upgrade cost and, consequently, mitigate the peril of having to replace the network in a ‘big bang’ project like this again.The University is using the Competitive Procedure with Negotiation to appoint a single partner/integrator.The successful supplier will need to provide a solution to deliver the following high level business case requirements:• Re-design and transformation of the Newcastle University network• Hardware replacement, core network, campus and switch estate• Wi Fi modernisation, replacement and transformation of existing solution• Cyber security re design and resilient future proofed solution• New network tools maximising and automating standard processes• Support and maintenanceThe University invites interested candidates to participate in an initial prequalification stage, from which a maximum of five will be selected to participate in a tender processThe contract reference is NU/1866.The deadline for submitting your prequalification stage response is 16:00 BST on Friday 2nd June 2023
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2023-05-04 | 2023-06-02 | |||||||||
Scanning and Transcription ServicesUK London Home OfficeAims and Objectives of the ProgrammeThe GRO wishes to transform and modernise its existing service provision to the public and other government departments by scanning and transcribing the Records, due to:• operational and technical challenges;• the increased cost, complexity, and obsolescence risk of maintaining legacy systems; and• the current structure hindering the GRO’s ability to efficiently deliver services, both internally and externally.The GRO wishes to keep pace with the market, and ensure we are taking advantage of the new technologies including, but not limited to, AI and machine learning. Looking to the future, the volume and variety of Records that the GRO needs to manage is increasing significantly and managing them effectively and securely to support its business objectives has become increasingly complex. The GRO believes that the Services will enable it to create, handle and protect digital information more efficiently, and will also significantly facilitate and improve the delivery of services to the general public and other government departments. Therefore, the Authority has established the Programme to enable the GRO to meet its objectives and is seeking a Bidder to deliver and support the Programme’s objectives. This will involve a transformation of the way that the GRO accesses Records and how it shares the information contained within them. This will not only require the delivery of the Service, but also require transformation of business processes and the (re)deployment of tools and resources that support these processes. The Authority expects the Bidder to deliver the Service following implementation and to drive continuous improvement with the goal of reducing the reliance on human intervention in the process and enabling the Authority to reduce costs.The Authority is seeking to appoint a Bidder to deliver the Services. The Bidder needs to be able to meet the Authority’s requirements and must be capable of delivering highly secure and complex Services for a contract term of five (5) years. The Authority expects the Bidder to deliver the following capabilities:• Record Handling Process: Authority;• Scanning Process; • Transcription Process;• Data Management Process; and• Quality Assurance Process.
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38000000 | 2023-04-07 | 2023-05-11 | ||||||||
BAS Innovate UK AI Sector Innovation LabsUK Swindon UK Research & InnovationThe provision to deliver the core component of 4 innovation lab activities “AI & ML adoption Innovation lab”, in the form of 5 day residential interactive workshop events taking place in
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250000 | 2023-03-23 | 2023-04-20 | ||||||||
BAS Innovate UK AI Sector Innovation LabsUK Swindon UK Research & InnovationThe provision to deliver the core component of 4 innovation lab activities “AI & ML adoption Innovation lab”, in the form of 5 day residential interactive workshop events taking place in
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250000 | 2023-03-22 | 2023-04-19 | ||||||||
East Midlands 'Made Smarter' Programme - IDTA supportUK Lincoln Lincolnshire County CouncilIn providing IDTA Intensive Support the Supplier must be able to provide unbiased technical expertise to the Beneficiaries in the following IDT disciplines:• Additive Manufacturing (3D printing)• Augmented Reality (AR) & Virtual Reality (VR)• Big Data & Analytics• Cognitive Computing & Artificial Intelligence (AI) (machine learning)• Data & Systems Integration• Industrial Cyber Security• Internet of Things (sensors, Barcode, QR Code, RFID, NFC, Bluetooth etc)• Mobile Devices & WearablesThe scope of IDTA Intensive Support could include, but not be limited to:• Developing the technical specification of equipment, hardware or software• Supporting the Beneficiary with the purchasing of IDT i.e. finding & managing quotations from Tech Suppliers• Detailed implementation planning• Implementation risk analysis & mitigation• Aid the Beneficiary in the final selection of technology/approach/supplier• Quantifying likely benefits of implementation• Outline financial justifications (Return on Investment (ROI), Net Present Value (NPV), Internal Rate of Return (IRR), Pay back period)• Supporting employee training & development• Cultural change managementThe Supplier shall deliver IDTA Intensive Support on site at Beneficiary’s Manufacturing facilities in Leicestershire, Nottinghamshire, Derbyshire and Lincolnshire where permitted by Beneficiaries. Follow up and supplementary discussions can be delivered virtually.
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340000 | 2023-03-01 | 2023-03-30 | ||||||||
Laboratory Diagnostics, Point of Care Testing & Pathology Managed ServiceUK London NHS Supply ChainOur current proposed scope is looking to include Pathology Managed Services relating to all Pathology Disciplines with the remit to cover but not limited to;• Capital, Instruments & Devices• Reagents, Chemicals & Consumables• Maintenance• IT, AI & Software Integration• Estates• Staffing• Test Validation & Quality Control
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20000000000 | 2023-01-17 | 2023-03-16 | ||||||||
Supply of an Enterprise Voice and Customer Contact Centre SolutionUK Worthing Worthing Homes LtdSupply and implementation of services / capabilities covering our enterprise voice and customer contact management, for example;o Dial-plan management for 100 users of standard telephony serviceso ‘Work Anywhere’o Voicemailo DDI call routing including interfacing with our SIP serviceso IVR for main number and contact centreo Call handling / routingo Task managemento Call recording, including PCI / DSSo Integration with Civica Cx (Housing Management System) and Microsoft O365o Service reportingo Future AI capabilities, for example ‘virtual’ agentso Future Omni-channel management
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300000 | 2023-01-14 | 2023-02-13 | ||||||||
Supply of an Enterprise Voice and Customer Contact Centre SolutionUK CB1 1BH Itica LimitedSupply and implementation of services / capabilities covering our enterprise voice and customer contact management, for example;o Dial-plan management for 100 users of standard telephony serviceso ‘Work Anywhere’o Voicemailo DDI call routing including interfacing with our SIP serviceso IVR for main number and contact centreo Call handling / routingo Task managemento Call recording, including PCI / DSSo Integration with Civica Cx (Housing Management System) and Microsoft O365o Service reportingo AI capabilities, for example ‘virtual’ agentso Omni-channel management
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300000 | 2023-01-12 | 2023-02-10 | ||||||||
Telephone Cloud Service SolutionUK London Financial Services Compensation SchemeFSCS would like to procure a supplier that is able to consolidate their telephony landscape and give FSCS a more effective way of managing these services. FSCS also want to tap into this supplier’s experience and use this relationship to advise on (and provide access to) new telephony and contact management technology.This includes bringing together core telephony needs such as calls, recording and routing, but extends to future needs around integration and analytics. The objectives of the service are:•FSCS telephony users to be able to make outbound calls, receive inbound calls and make internal calls, put calls on hold, consult with colleagues, forward calls to internal and external destinations, and receive voicemails.•FSCS operational managers to be able to listen to calls and provide in-call advice to the call handler.•Record, retrieve and replay appropriate classes of calls.•Support multiple devices, including hard phones, turrets, soft phones and mobiles.•FSCS telephony users to be able to make and receive calls via FSCS' Microsoft TeamsThe Foundation ServicesThese services are mandatory and will need to be provisioned from the start of the service. They are critical to the functioning of FSCS. * Core Telephony Requirements* Non-Geographic Telephone Numbers* Voicemail* Agent Call Groups* Interactive Voice Response* Call RecordingThe Future ServicesThe following Services are those which the Service Provider must be able to supply at a future date to be determined by FSCS. The solution provided must be inherently capable of supporting these capabilities (by expansion if necessary), although they are not immediately required.* Interaction Management* Customer Relationship Management (CRM) Integration* Interaction Analysis* IVR Natural Language Processing & Conversational AI* Contact CentreThe specification in the procurement documents contains the full details of the requirements on what is mandatory and what is desirable for each service
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1050000 | 2022-08-28 | 2022-09-26 | ||||||||
IT Reseller FrameworkUK Derbyshire Efficiency East Midlands LtdThe complete range of technology products, services and solutions that can be purchased through Vendor Authorised Resellers covering all aspects of digital and technology enabled products and services; including Computing, IT Consultancy and Project Services, Applications and Data, Networks, Platforms and Infrastructure, Enterprise Systems and Services, Managed IT and Support Services, Products and Devices, Software, Licensing, Print Services and Products, Cloud Services, Digital and AI Services, Transition and Deployment Services, Web, Internet and Cyber and Security Services.Provision of IT Products, Digital, Infrastructure and all IT Related and Associated ServicesThe Supplier(s) shall be able to provide a wide range of standard IT products, to include but not be limited to devices, audio visual equipment, network and digital infrastructure, IT peripherals, Cloud, operating systems, IT services, security and support provision.
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600000000 | 2022-08-16 | 2022-09-20 | ||||||||
Student Assessment/Diagnostic Evaluation Software PackageUK LUTON University of BedfordshireThe University is sourcing a student assessment/diagnostic evaluation software package. The University of Bedfordshire has strategic priority (as defined in our APP) to address student retention, attainment and success. One of the institution's key approaches to this is to address students' abilities to write effective assessments and to support students' assessment journeys. We are seeking a supplier who can help students to understand how to improve their academic writing skills and to help our students' develop their academic voice. In responding to the requirements in sections A through I suppliers are required to focus their responses upon this approach. The successful supplier will need to fulfil this role by providing 24 hour day / 365 days a year with a fully scalable service which may see up to several hundred units worth of submissions in one day at peak times. In addition the University is looking to adopt standard diagnostic assessments for new students, these will augment our existing support services and support our understanding of our students' skills. The system may be expanded to all the University's 16,000 UK-based students, though the initial priority groups will be foundation and first year students (typically around 6-7,000 students). There are five high-level requirements for a potential system: firstly, that the system is externally hosted; secondly, that feedback is provided by a human assessor (rather than AI) - because we anticipate students will have questions which require a human evaluation; thirdly, that the system provides reporting mechanisms enabling the University to review progress of student engagement; fourthly, that the system and feedback provided to students will be via an online environment accessible via a range of devices; finally, that the feedback provided to students complements our existing assessment practices and does not seek to provide feedback relating to subject knowledge - which is firmly within the remit of our academic colleagues.This tender will be awarded against the University of Bedfordshire's Terms and Conditions.
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2022-07-27 | 2022-08-29 | |||||||||
GIS Core Platform & Data Model (incl. GIS Tooling)UK BRADFORD YORKSHIRE WATER SERVICES LIMITEDTo express an interest in participating in the tender, please contact Dharmesh Depala (Dharmesh.depala@yorkshirewater.co.uk) through email by 17:00 (GMT) on 19th August 2022. Once a bidder expresses an interest, the bidder will be invited to Ariba event, where Selection document pack will be shared with them. This will include the Selection document that must be completed by all bidders and submitted in Ariba by 17:00 (GMT) on 19th August 2022. Once invited to the Ariba event, all communication will take place via Ariba. Any clarification regarding the tender or selection questionnaire should be raised via Ariba by 17:00 (GMT) on 12th August 2022. YWS will periodically consolidate clarifications that would be relevant to everyone and share the response to these with all bidders anonymously. Following an assessment of responses received for Selection, successful suppliers will be invited to the ITT stage.Service Description: The GIS programme aims to ensure the provision of capabilities and services to support current and future spatial data, information, processing, analysis and presentation requirements of YWS business activities including but not limited to: Management of clean and waste network records (including our regulatory obligations to share this data with key stakeholders). Management of other spatial data sets - customer, property, land ownership, boundaries, CCTV data and our background OS map sets. Data visualisation to support operations management, field work management, incidents, promote and plan network interventions. Provision of key data sets to mobile field work devices and management of updates to the network, including red-lining and black-lining. This should include on and offline working capabilities using a range of Microsoft and iOS devices. Spatial data analytic platforms - network tracing, integration with industry leading hydraulic and waste-water modelling Integration and data sharing with third parties, e.g. in support of Land Strategy, Environment Agency models, other utilities, infrastructure planning (e.g. HS2) Management of meter and property data for billing, leakage and smart grid enablement Integration into Customer case management applications and processes to support fault diagnosis and to proactively manage interruptions to clean and waste services. Integration into EAM applications, including SAP S/4 for asset & field work management planning and execution. YWS are seeking a GIS core platform and data model that can adhere to the YWS IT Strategy core principles of: Modern - hybrid cloud/on premise landscape, scalable etc. Modern digital architecture easier to integrate - microservices etc. Underlying data model in line with industry standards and directions, e.g. digital built Britain (https://www.cdbb.cam.ac.uk/) Simple - deploy role-based apps more aligned to the diverse user base. E.g. - just need to see where something is on a map, vs advanced spatial data manipulation and modelling. Intuitive apps for raising work on network assets. Consolidate - address the complex fragmented legacy estate and eliminate technologies not aligned to strategic technical direction. Rationalise any user developed/non corporate solutions. Instances of other GIS tools Innovate - more easily able to share spatial data - provide to modelling, predictive tools. Use of AI/ML e.g.to infer where private networks are located. Make it easier and cheaper to test and learn. Automate - eliminate manual administrative tasks, e.g. automate some quality assurance checks of network redlines Insight into Action - predictive/preventative and risk-based network models - help avoid service issues, flooding, Supply Interruptions, etc. Other principles may be communicated to bidders throughout this tender process and during the contr
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8000000 | 2022-07-21 | 2022-08-19 | ||||||||
WCC Artificial Intelligence Sensor FrameworkUK WARWICK Warwickshire County CouncilWarwickshire County Council (the Council) is seeking a supplier who can provide artificial intelligence (AI) data monitoring devices to record, collect and analyse data accurately for developing schemes and strategies for all modes of transport and updating traffic modelling tools. These developments and schemes can include but are not limited to new housing developments, new or improved cycling and walking facilities and improvements to road layouts. Hosting for all and relocation for some of the devices are also required.
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3000000 | 2022-06-21 | 2022-07-20 | ||||||||
Contact Management CentreUK London The Guinness Partnership LtdPhase 1• For approx. 400 contact centre colleagues• New unified cloud-based solution can establish interconnectivity eliminating siloed use of applications,• digitalising workflows, workforce optimisation and improving both the customer/agent experience,• creating a more customer centric and empathetic journey using advances in areas such as software, AI, Interactive Voice Responses, Virtual Agent Assistants and Chat Bots which play a profound role understanding and assessing a customers needs• Improving Self Service options, optimising the verification processes• innovative ways to handle ‘call overflow’ through careful management and consideration is• Better call quality Management• Optimising inbound / outbound calls with intelligent call routing and a blended workforce• New and improved ways of gathering data for intelligent realtime reporting• Integrations into All Pay depending on decision around renewal in Feb 2023• Dynamics 365 Online is key to enable all customer contact to be recorded, tracked and managed within CRM ieally providing a 365 degree view of all omni channels• Dynamic 365 expertise to be provided as part of the project• Seamless connected channels of communication• A singular Managed Service where continuous improvement is shared between both partiesPhase 2• Decommission Skype For Business and transition to a full MS Teams model for the remaining 2000 staff across the organisation. This could be done before the implementation of the contact centre this doesn’t include upgrading video conferencing capabilities as these will be looked at as part of a separate project• Decommission of all current technology stack: Verint, Wallboards, Daisy, Live Person and A365• Phase 2 doesn’t include integration with Zoho or any other CRM legacy systems
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1260000 | 2022-05-19 | 2022-06-24 | ||||||||
UKRI-1901 Success features of the Prosperity Partnerships activityUK Swindon UK Research & InnovationThe UKRI through its constituent council EPSRC wishes to commission a study to demonstrate the impact and success of the Prosperity Partnership (PP) activity since its inception in 2017/18. 1.1.1.This will include:•the development of a report of the effectiveness of the PP activity, •a detailed report on the PP impact and successes to date, •a minimum of 15 high-quality case studies and impact stories.ii. The impact stories will encompass within specific scientific remits including:1. Physical and Mathematical Sciences, 2. Engineering and Technology, 3. Future Computing Paradigms, 4. Net Zero and Decarbonisation, 5. AI, Digitisation and Data, 6. Health and Healthcare Technology) and industrial sectors including: 1. Aerospace & Automotive, 2. Construction & Infrastructure inc. Transport, 3. Consumer Goods, 4. Defence, 5. Digital, Technology and Computer Services, 6. Energy, 7. Life Sciences, 8. Manufacturing) that the PP are operating in. The budget for this requirement is up to £120,000 (maximum) ex VAT, The duration of the contract will be six months and the final study is required by 1st February.
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120000 | 2022-04-13 | 2022-05-31 | ||||||||
Digital Directorate Security PartnerUK Glasgow Scottish WaterScottish Water is looking to procure an industry leading service delivery model associated with our security services, a blend of both traditional managed detection and response services (MDR) and managed security services (MSS). A model that improves threat detection, incident response, continuous-monitoring capabilities, and management of our security posture.Scottish Water is seeking the procurement of a partner to provide an Advanced Threat Centre (ATC) with a focus on providing advanced services and support for the assessment, management and prevention of cyber security related emergencies, as well as coordination of incident response efforts. Maturing our capabilities in detection and response to ‘near real-time’, supported by strong threat intelligence is core to our requirements. The development of Artificial Intelligence (AI) towards actual real-time response is a future ambition to better address vulnerabilities, detect security issues and resolve before they become a problem, and repel cyber-attacks timeously and effectively once they’ve begun.Providing assurance and operating to our ISO27001 certified scope, whilst offering risk reduction knowledge and experience, training and awareness, delivering a positive impact to our end-users and working hand in hand with the accountable Scottish Water security management function.Provision of security services to Digital development projects is also included.
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48000000 | 2022-04-02 | 2022-05-04 | ||||||||
Learning and Assessment Artificial Intelligence SolutionsUK LONDON BRITISH COUNCIL(THE)The British Council is working on assessment and learning solutions that are accessible, measurable, reliable, and age-appropriate for various categories of learners under the age of 18. This is the largest and fastest growing product segment in the global English Language Teaching (ELT) market. Online language tuition and testing have been growing considerably for the past ten years, with global user interest peaking during the COVID pandemic.In alignment to the British Council's organizational strategy, our new assessment and learning products are based on improving customer experience using digitally enabled services and products. Scores are set against the CEFR (Common European Framework of Reference for Languages) and potentially, other major English language scales identified as a need for our users.Our digital solutions will be accessed as a computer or web application, while mobile and tablet are planned for future releases. Scoring measures, where required, will be set by the British Council and provided to the relevant Suppliers.We are now looking to procure Artificial Intelligence (AI) technology solutions for a live project initiative due for commercial release from 2023 or once projects have passed final business approvals. The AI technology to be procured under this restricted tender procedure will be integrated with an existing platform.
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800000 | 2022-03-10 | 2022-04-08 | ||||||||
Cloud Unified Communications Solution (UCaaS)UK Didsbury Southway Housing TrustThe key requirements for the replacement solution are:- A Cloud delivered Unified Telephony and Contact Centre solution which can be used from any location using any device i.e. That is: any Southway office, staff members home and even when working as a mobile user.- Contact Centre solution which provides omni-channel options e.g. voice, email, web chat, conversational chatbot, social media (Facebook, WhatsApp) and messaging integration using any form of these communications for inbound and outbound contacts.- PCI DSS compliant call recording solution which can (if required) either automatically pauses and then starts call recordings or hands off the payment transaction to payment process that uses DTMF tones. Note: Southway’s payment system is AllPay.- A Call Recording solution which records all calls coming in and out of the business from any location. The Call Recording Solution must be intelligent and use AI and Machine Learning to evaluate the calls, score the calls (using sentiment analysis) and escalate any of the flagged calls for review. - All components of the proposed solution must be resiliently provisioned and have no single points of failure.- The solution needs to easily accommodate growth and contraction of users across Southway, the licensing model needs to allow for this.- The current range of Non-Geographical Numbers (NGN’s) and DDI’s will need to be transferred over to the proposed solution.- Full Training for end users, contact centre users, supervisors and IT is required.- Billing should be simplified to a monthly retrospective billing cycle and broken down to the respective parts, each bill should be downloadable from a portal and or emailed to designated Southway staff.- Southway’s existing Telephony & Contact Centre solution goes out of contract on the 30th October 2022; therefore your proposed solution must be fully implemented and operational by 1st October 2022.
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1 | 2022-03-05 | 2022-04-04 | ||||||||
Omni-Channel Contact Centre SolutionUK Portsmouth Portsmouth City CouncilPortsmouth City Council ('the council') is inviting tenders from suitably qualified suppliers to provide omni-channel contact centre services. The following list is a high-level description as to what the Council expects to be included. Further information on requirements can be found within the tender documentation • Agent Channels • Voice • Email • Web Chat • SMS • Twitter • FaceBook • WhatsApp • Viber • TrustPilot Capacity • No Maximum number of calls in IVR • No Maximum Queue Capacity • No Maximum Number of Agents • No Maximum Number of Licences Agent Capabilities • Handle any communication from one interface • WebRTC Softphone capability • Agent IM • Agent Video • CRM Screenpops • Wrap Codes • Corporate Directory • Omni-Channel Contact History • Voicemail Supervisor Capabilities • Same as Agent Capabilities plus: • Listen In • Whisper to Agent • Barge In • Authorise text-based communication from Agent • Broadcast to Agents • Monitor Agents • View Real-Time and Historical Reports • Threshold Alerts • Access to Agent Recordings • Change Agent States Admin Capabilities • Number and Access Point Management • Configure Auto-Attendants • Create Users • Configure User functionality • Create Extensions • Create Agent Groups • Create blended Queues • Create Queue Groups • Create Wrap Codes • Bulk Download / Upload User profiles • Configure ACD and Skills-Based Routing Call Routing Configuration • Module Can be assigned to an Admin or Supervisor User • Drag and Drop Service Creation Tool • Design IVR • Omni-Channel Scripts • Integrate with other systems to personalise journeys • Integrate with other systems to enable self-service • Nudge callers to alternative channels through SMS links • Capture Data in the IVR via DTMF, Voice Rec or NLP • String Manipulation • Incorporate AI technologies in IVR e.g., Natural Language Processing • Text to Speech • Time of Day Scheduling • Customer Journey Tracking • Build CSAT Surveys Reporting • Module Can be assigned to an Admin or Supervisor User • Create Real-Time Reports • Create Historical Reports • Create Wallboards • Display data in a variety of graphical formats e.g., Bar Chart, Line etc • Share Reports with other users • Schedule Reports via FTP, SFTP and Email • Download Reports in .CSV and PDF • Create Threshold Alerts • Pull data from Service Scripts Call and Screen Recording • Module Can be assigned to an Admin or Supervisor User • Agent Call Recording • Agent Screen Recording • Bespoke Scorecards • Automatic Recording Categorisation • Automatic Flagging of Recordings • Slow / speed up playback of recording with pitch equalisation • Stereo recording (separate agent and customer voice channel) • View and bookmark sections of the recording waveform • Report on scored recordings • Transcription • Sentiment Analysis Integrations • API documentation for integration • Office 365 • MS Teams • MS Dynamics CRM • Salesforce CRM (SFDC) • Outlook • Skype For Business • Ability to integrate with others as required
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2022-02-19 | 2022-03-21 | |||||||||
Contract for an employer broker service for the Office for Students Postgraduate Conversion Course ProgrammeUK Bristol Office for StudentsIn support of the National AI Strategy an additional 2,000 AI and Data Science conversion courses scholarships are to be delivered from 2023 to 2025. The Office for AI (OAI) and Department for Digital, Culture, Media and Sport (DCMS) are developing the programme model to deliver these additional scholarships. The Government wants companies across the country to be a part of this AI scholarship programme through matched funding support between government and industry. The successful bidder for this tender will primarily be responsible for brokering relationships between universities and employer to stimulate investment into the conversion course scholarships.
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108333 | 2022-02-15 | 2022-03-16 | ||||||||
Artificial Intelligence SolutionsUK Edgbaston, Birmingham HealthTrust Europe LLP (HTE) acting as agent for the University Hospitals of Coventry and WarwickshiThis Lot will cover all diagnostic AI tools, algorithms and analytics, including but not limited to Radiology, Pathology and any other diagnostic department that many have a requirement. TERMS AND CONDITIONS / ACTIVITY BASED INCOME (ABI).The terms and conditions of this Framework Agreement and any resulting Call-Off contract is appended to the ITT. These terms include provisions requiring the payment by the supplier of an ABI management charge in consideration of the award of this framework agreement, the management and administration by HTE of the overall contract structure and associated documentation, as well as the requirement to submit regular management information to HTE. SUBMISSION OF EXPRESSIONS OF INTEREST AND PROCUREMENT INFORMATIONThis exercise will be conducted on the HTE Bravo portal. Candidates wishing to be considered must register expressions of interest as follows: Register on the HTE portal at https://healthtrusteurope.bravosolution.co.uk. Login to the portal with username/password. Click the ITTs Open to All Suppliers link. These are the ITTs open to any registered supplier. Click on the relevant ITT to access the content. Click the Express Interest button at the top of the page. This will move the ITT into your My ITTs page. You can access any attachments by clicking Buyer Attachments in the ITT Details box. Follow the onscreen instructions to complete the ITT. Submit your reply using the Submit Response button at the top of the page. If you require any further advice, contact the Bravo e-Tendering Help Desk at help@bravosolution.co.uk. Sid4Gov HTE utilises the sid4gov supplier information database. Candidates should register on sid4gov at https://sid4gov.cabinetoffice.gov.uk/organisation/register and submit their sid4gov company profile for publication on the database. Candidates already registered on sid4gov must ensure information is up to date. Where access to sid4gov is unavailable, please contact the sid4gov helpdesk atsid4gov@gps.gsi.gov.uk. Please note that sid4gov does not prepopulate any fields of the ITT on HTE's Bravo portal. Candidates must complete the Qualification & Technical & Commercial Envelopes of the ITT in full.
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100000000 | 2022-01-08 | 2022-02-10 | ||||||||
The Provision of Business Services for The Scotland 5G Centre (S5GC) and S5GConnectUK Glasgow University of StrathclydeThe Scotland 5G Centre (S5GC) is the national centre for 5G, set up by the Scottish Government to accelerate the demand, deployment, and adoption of 5G in Scotland. We are seeking external support to deliver a series of 5G use cases operated from our S5GC test beds located across Scotland. Support is required from an external supplier to work with the Head of the 5G Connect Programme and the Business Engagement Managers to support the development of new use cases. The support required includes technical expertise, programme management and commercial knowledge.Use Cases are critical for promoting the uptake of 5G enabled applications and providing potential solutions to future business needs. We require an external supplier with a working knowledge of the application of 5G network technology and/or partners involved in the deployment of 5G systems to provide use case scoping and evaluation, Commercial Services and Technical Support.This service would be required from April 2022 on a demand to use basis as we cannot predict the type or number of enquiries that we receive or from what sector the enquiries may come from. We do however have set sectors that our Supplier must have a basic knowledge of or be able to access promptly: Virtual Production and Interactive Entertainment, AR/VR simulation Technology, Manufacturing, Transport & Logistics, Healthcare, Critical Infrastructure, AI, IoT, Net Zero & Environment Working, Pop Up 5G Networks, Energy.
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480000 | 2021-12-21 | 2022-02-04 | ||||||||
National Grid Electricity System Operator Digital Engagement PlatformUK LONDON NATIONAL GRID ELECTRICITY SYSTEM OPERATOR LIMITEDNational Grid Electricity System Operator (NGESO) is seeking to select a strategic partner to develop and provide a new Digital Engagement Platform (DEP). The exact requirements of the DEP will need to be mapped as part of the engagement, which will be carried out via the "Competitive Dialogue" process as defined by the Utilities Contract regulations 2016. Although exact requirements will need to be mapped out during the event, some key capabilities that the DEP will need to provide include:• A content management system (CMS) that not only enables personalised access to content but also consolidates and manages web content • A digital asset management (DAM) capability to host and manage the lifecycle of non-structured data (e.g. video, audio content)• A personalised advanced search, guided navigation and discovery capabilities to mine content and data on the DEP• End-user customisation capabilities allowing users to personalise their experience (e.g. notifications, saved searches, subscriptions, dashboards and website layout etc)• Data visualisation capabilities to publish and manage data in different formats (e.g. textual, graphical, standardised APIs etc)• Query management capabilities including AI enabled virtual assistant to manage and track the lifecycle of customer queries• Interact with enterprise systems and components (out of scope of this event), such as:o Digital platforms to access transactional processes for different business areas such as Markets, Connections, Network Codes etc.o An internal API management system to consume and publish ESO data in a consistent mannero A Customer Identity and Access Management (CIAM) system to enable seamless user access, using single sign-on (SSO) across all ESO user engagement systems. This will manage user identity, authorisation and account security and preferences. o A Design System (DS) that will host and manage re-usable UI/UX design components to be used across all ESO digital platforms The DEP will replace our current corporate website (nationalgrideso.com) as the single point of access for all ESO data and digital engagements.
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2021-10-19 | ||||||||||
Exceed Academies Trust Cleaning Framework TenderUK Bradford Exceed Academies TrustAll of the tenders will be subject to a detailed evaluation process which will be based on an appropriate balance between sound commercial principles, technical expertise and a firm commitment to meeting all of the Trust' requirements. The Evaluation Matrix below details the requirements of this tender including weighting. The Trust shall be under no obligation to accept the lowest of any tender prices submitted hereunder. ELEMENTCommercial Cleaning Financial response Financial Narrative Total Score for Commercial Section 100Quality Company Information Vision for the Performance of Works - Cleaning Holiday Cleaning Health, Safety and Environmental Management Quality Assurance TUPE Labour transition Continuity of Service Monitoring of Hours Human Resources Policy Management Support Documentation Mobilisation Innovation and AI References Total Score for Quality Section 110TOTAL SCORE 210 The SchoolsThis is a Framework Agreement and therefore the list of Schools within the Trust below detail the current group within Exceed Academies Trust. Throughout the course of the Framework Agreement, additional Schools may be added to the cleaning provision for the remainder of the contract term. Additional sites will be added in a Call-Off process through written notice from the Trust as detailed in the Draft Contract Appendix F at Notices 9.10.3.Schools included from the commencement of the Contract 1st January 2022 for the 3-year nominal term ending 31st December 2024.Cottingley Primary SchoolHarden Primary SchoolHorton Grange Primary SchoolHorton Park Primary SchoolCopthorne Primary SchoolHolybrook Primary SchoolAppleton AcademyJesse Street Bradford AP AcademyAireview Bradford AP AcademySpecification for usual School areas e.g., classroom and offices are included in the Schedules at Appendix B. We have therefore detailed additional areas or specific details for sites below which fall out of these particulars or have specific requirements or timings.Detailed scaled plans will be provided as well as the opportunity to visit each site.
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2021-08-03 | 2021-09-15 | |||||||||
PMO Support for the Cancer SBRI Healthcare and AI in Health and Care ProgrammesUK Runcorn The NHS Commissioning Board (operating under the name of NHS England)NHS England is looking to award a contract to a single organisation, to deliver the PMO (Programme Management Office) function for the Cancer SBRI Healthcare and AI in Health and Care Programmes. Both programmes aim to identify, test and evaluate cancer and AI innovations, to speed up adoption into the NHS. The programmes will focus on ‘real world’ testing and creating a pathway for implementation.
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2000000 | 2021-07-24 | 2021-08-18 | ||||||||
Contract For AI/ML Digital Assistant and enquiries support solutionUnited Kingdom UK IN-TEND LIMITEDDear Supplier, The University of Winchester wish to invite you to tender for Contract For AI/ML Digital Assistant and enquiries support solution, the details of which are set out in our invitation to tender documentation. Please read and follow the instructions provided in the letter. If you wish to participate, please confirm via the portal within 48 working hours of the tender invitation being published. Please allow sufficient time to submit your return. Any queries relating to this tender should be made via correspondence on the website - https://in-tendhost.co.uk/winchester/aspx/Home Ian Willson IT Procurement and Contracts Officer The University of Winchester
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50000 | 2021-05-10T00:00:00Z | |||||||||
Artificial Intelligence (AI) Stroke Imaging SystemUK Cardiff NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of Cardiff and Vale University Local Health Board are seeking to estblish a contract for Artificial Intelligence (AI) Stroke Imaging System.
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450000 | 2021-02-09 | 2021-03-11 | ||||||||
UWS: Provision of a Supported Social Learning PlatformUK Paisley University of the West of ScotlandWe are seeking a strategic partner with whom to develop our student learning ecosystem towards the year 2030. We are not looking to procure a fixed system which will perform in the current environment; we are seeking to secure a relationship that will assist us in benefitting from the most appropriate inputs into learning design as technology develops, and students needs and expectations evolve. In particular we want:1) to be in a position to exploit opportunities in AI, AR and VR as they develop;2) in parallel with developing innovative approaches to teaching and assessment; and3) supporting our staff as they transition to managing a less homogeneous student population who want to engage in synchronous and asynchronous learning experiences, across a wide range of diverse academic disciplines.
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2020-12-22 | 2021-01-22 | |||||||||
Digital Refresh Platform Design, Build and SupportUK Gourock David MacBrayne LtdDavid MacBrayne Ltd (DML) is the parent company of two major subsidiary businesses CalMac Ferries Ltd and Solent Gateway Ltd. The group also has two human resource subsidiaries which support the business, David MacBrayne HR (UK) Ltd and Caledonian MacBrayne Crewing (Guernsey) Ltd.DML's minimum requirement is for a provision of:• a new digital Content Management System (CMS);• delivery of new commercial website (www.calmac.co.uk);• delivery of a new corporate website (www.calmac.co.uk/corporate) focused on delivering non-commercially related corporate content;• delivery of a new DML website (www.david-macbrayne.co,uk) focused on delivering group level related corporate content;• development of a new cross-platform customer facing Caledonian MacBrayne mobile app capable of being extended with native Ar Turas booking functionality;• development of a new AI chatbot for automated FAQ / help and support provision;• development of the existing CFL API infrastructure for integration of digital platform components and dependencies;• provision of extensible cloud hosting platform to support current and future web and app requirements within CFL’s existing Microsoft Azure tenancy;• supply of all requisite hosting and software support, maintenance, licencing and ongoing optimisation services;• decommissioning of all legacy digital platform components, including the Online Sales Channel.The contract for this service will be let for an initial 3-year duration, which will include an implementation period and a period of live running, followed by 1, renewed period of 12 months, which is at DML's option. In advance of the renewal, DML may elect not to renew at 3 months’ notice. The total contract duration is up to 4 years.DML will contract with the most economically advantageous bidder.
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860000 | 2020-12-15 | 2021-01-11 | ||||||||
Clinical Digital Solutions (CDS) for the Integrated Health Economy FrameworkUK London Guy's and St Thomas' NHS Foundation Trust (as hosts of NHS London Procurement Partnership)The scope of this single lot framework agreement includes but is not limited to all clinical digital solutions plus any associated hardware or software.This can be summarised as follows: patient administration system solutions, electronic health and care record solutions, pathology system solutions, radiology system solutions, pharmacy system solutions, AI and automation solutions, patient support system solutions, specialist clinical system solutions and shared care record system solutions.The framework agreement will allow for further competition and direct award to all awarded suppliers. In order to facilitate direct award, this framework will require the submission of national list pricing that will be published in a catalogue to all potential Drawdown authorities in full and unrestricted.
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5000000000 | 2020-11-20 | 2021-01-11 | ||||||||
Framework Agreement for the Managed Service Provision of Equipment, Consumables and Professional Services to Support a Range of Clinical DisciplinesUK Dorking Surrey and Borders Partnership NHS Foundation Trust on behalf of NHS Commercial SolutionsManaged services for diagnostic imaging and related equipment and consumables which may include, but is not necessarily limited to:— multi and/or single life cycle managed services contracts for up to 20 years;— maintenance service only option;— the provision for turnkey as and when necessary;— removal and disposal (in accordance with then current regulations) of equipment;— equipment related maintenance consumables and durables;— patient related consumables;— systems;— facilities management services;— modular buildings;— health informatics and artificial intelligence (AI) options and growth; and— performance management option.
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1000000000 | 2020-10-16 | 2020-11-09 | ||||||||
Framework Agreement for the Managed Service Provision of Equipment, Consumables and Professional Services to Support a Range of Clinical DisciplinesUK Dorking Surrey and Borders Partnership NHS Foundation Trust on behalf of NHS Commercial SolutionsManaged services for diagnostic imaging, radiotherapy, cardiology and related equipment and consumables which may include, but is not necessarily limited to:— multi and/or single life cycle managed services contracts for up to 20 years;— maintenance service only option;— the provision for turnkey as and when necessary;— removal and disposal (in accordance with then current regulations) of equipment;— equipment related maintenance consumables and durables;— patient related consumables;— systems;— facilities management services;— modular buildings;— health informatics and artificial intelligence (AI) options and growth; and— performance management option.
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1000000000 | 2020-09-07 | 2020-10-01 | ||||||||
Artificial IntelligenceUK Liverpool The Minister for the Cabinet Office acting through Crown Commercial ServiceThis DPS offers a simple route to purchase artificial intelligence services in the public sector, allowing customers to access a wide range of competition in an emerging market.The services offered under this DPS will support customers to scope the problem or project, understand how to solve problems using AI to maximise value and increase efficiency of processes. Experienced customers are able to purchase licencing, customisation and support directly from suppliers on this DPS. Customers will also be able to access end-to-end partnerships.
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200000000 | 2020-08-07 | 2022-03-04 | ||||||||
CCSW — Additive Manufacturing — Metal PrinterUK Chester Cheshire College South and WestAs part of the College's strategy for servicing the needs of local employers, the college is creating a new suite for additive manufacturing, robotics, AI and augmented and virtual reality, as part of this, the College has a requirement for a metal 3D printer for industrial additive manufacture including associated ongoing support services to be provided by the successful organisation.
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180000 | 2020-07-23 | 2020-08-20 | ||||||||
Provision of Commercial Aeronautical Information (AI)UK Ruislip Ministry of Defence, C&C, C&CThe requirement is for the provision of worldwide terminal approach procedures (TAPs) and related AI data, to include, but not be limited to: PDF (accessed via an online site), coded navigation data base (to be subject to a costed option) and mobile electronic flight bag application (subject to a costed option), in order to assure UK Defence users’ access to appropriate AI data, in support of worldwide operations.
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2300000 | 2020-05-07 | 2020-06-03 | ||||||||
Information Technology — Data Strategies and DeliveryUK London Department of Digital, Culture, Media and SportDCMS is seeking to set up a single supplier framework via an open procedure as stated in regulation 27 of the Public Contracts Regulations 2015 (PCR 2015).The framework will be focused on improving and optimising the delivery of the department's IT data strategy.DCMS requires a supplier to undertake the following methodology for each business requirement/statements of work: discovery, design, develop, deliver and support DCMS’ current business processes, reviewing existing data sources and flows and uncovering critical areas for improvement; in particular, applying AI/ML techniques, as well as identifying quick wins for immediate implementation.A supplier is required to develop ‘data strategies’, data governance principles, the solution vision and implement the roadmap for an accredited data platform for various DCMS teams. Although largely understood, the landscape of what the supplier needs to support DCMS with is yet largely to be completely defined, as the requirements of departmental teams are at various stages of development.
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1000000 | 2020-04-21 | 2020-05-18 | ||||||||
Provision of Commercial Aeronautical Information (AI)E-mail: mark.bartlett105@mod.gov.uk UK Ministry of Defence, C&C, C&CHe Requirement is for the provision of worldwide Terminal Approach Procedures (TAPs) and related AI data, to include, but not be limited to: PDF (accessed via an online site), coded navigation data base (to be subject to a costed option) and mobile electronic flight bag application (subject to a costed option), in order to assure UK Defence users’ access to appropriate AI data, in support of worldwide operations.
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2300000 | 2020-03-03 | 2020-03-29 | ||||||||
Provision of Commercial Aeronautical Information (AI)E-mail: mark.bartlett105@mod.gov.uk UK Ministry of Defence, C&C, C&CHe Requirement is for the provision of worldwide Terminal Approach Procedures (TAPs) and related AI data, to include, but not be limited to: PDF (accessed via an online site), coded navigation data base (to be subject to a costed option) and mobile electronic flight bag application (subject to a costed option), in order to assure UK Defence users’ access to appropriate AI data, in support of worldwide operations.
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2300000 | 2020-02-28 | 2020-03-26 | ||||||||
The Provision of Commercial Aeronautical Information (AI)UK Ruislip Ministry of Defence, C&C, C&CThe requirement is for the provision of worldwide Terminal Approach Procedures (TAPs) and related AI data, to include, but not be limited to: PDF (accessed via an on-line site), coded navigation data base (to be subject to a costed option) and mobile electronic flight bag application (subject to a costed option), in order to assure UK Defence users’ access to appropriate AI data, in support of worldwide operations.
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2300000 | 2020-02-27 | 2020-03-25 | ||||||||
The Provision of Commercial Aeronautical Information (AI)UK Ruislip Ministry of Defence, C&C, C&CThe requirement is for the provision of worldwide terminal approach procedures (TAPs) and related AI data, to include, but not be limited to: PDF (accessed via an on-line site), coded navigation data base (to be subject to a costed option) and mobile electronic flight bag application (subject to a costed option), in order to assure UK Defence users’ access to appropriate AI data, in support of worldwide operations.
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2300000 | 2020-02-27 | 2020-03-25 | ||||||||
WCDI IT EquipmentUK Edinburgh University Of EdinburghThe innovation component of the Edinburgh and South East Scotland City Region Deal is focussed on the development of a Data Driven Innovation (DDI) programme to establish the City Region as the Data Capital of Europe, attracting inward investment, fuelling entrepreneurship and supporting inclusive economic growth.To achieve this, the DDI programme requires a powerful, high capacity, innovative and flexible data infrastructure capable of agile delivery of an expanding array of complex and bespoke data and analytical services. At the heart of this requirement, is the world class data infrastructure (WCDI), a critical enabler for the programme.The WCDI will leverage 30 years of investments in the internationally recognised research infrastructure provided by Edinburgh Parallel Computing Centre (EPCC), the supercomputing centre at the University, and specifically the advanced computing facility (ACF), EPCC’s data centre on the outskirts of Edinburgh. WCDI represents a practical, flexible and cost-effective approach to the delivery of the diverse technological requirements of the DDI programme.WCDI will extend the ACF, which today hosts and operates many of the UK’s national high-performance computing (HPC) and research data services. Developed since 2003, in excess of 50 000 000 GBP has been invested to date in the ACF buildings and its data centre infrastructure. It currently houses around 100 000 000 GBP of equipment including the Archer National HPC service and is a state-of-the-art facility. A key recent development is the addition of computer Room 4, a 270 rack, 6MW room which will host the WCDI equipment.This WCDI IT equipment procurement will put in place a master contract (Schedule 5 of ITT) to allow the University of Edinburgh, acting through EPCC, to purchase the IT equipment required to create, extend and refresh, the WCDI’s data storage and compute capability. There will be an initial order placed for storage that will be written into the contract. After this initial purchase the university will continue to raise orders under the master contract, all of which shall be incorporated to become part of the master contract. The scope of what can be bought under this contract is listed below under ‘Equipment Requirements’.Equipment requirementsAs part of the Edinburgh and SE Scotland City Region Deal a significant Capital Equipment budget has been secured to implement the World Class Data Infrastructure (WCDI). Rather than spend all of this money on the first year of the 10-year DDI Programme, the spend has been profiled across the lifetime of the programme. The rationale for this approach being EPCC’s desire to build the infrastructure according to need, using a ‘building block’ approach. Such building blocks can be further observed within the Technical Requirements of the ITT (BB1 to BB9 and Data Centre Network), but can be highlighted as:— data storage: hot, warm and cold storage bricks and back-up and disaster recovery,— scale-out VM compute infrastructure bricks for the private Cloud,— accelerated compute servers,— HPC, HPDA and AI infrastructure,— cabinets and hosting infrastructure,— networking and security,— emerging technologies,— software,— installation and support services where requested by the University, and— data centre network update.
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83750000 | 2019-12-09 | 2020-01-16 | ||||||||
Customer Self Service Portal Solution Driven by Dynamics 365UK Letchworth Garden City SettleProviding customers with an advanced experience from managing their account to reporting repairs, booking appointments, tracking queries and making transactions.We are looking for an innovative partner to continuously enhance our customer offering through technology. We aim to be available at all times to customers and colleagues and to move into the predictive service sphere, IoT and AI.
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2018-12-04 | 2019-01-21 | |||||||||
101348 Cross-Government AI Adoption ReviewUK London Department for Digital, Culture, Media and SportA review to surface best practice of Artificial Intelligence adoption in government activities.
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250000 | 2018-11-22 | 2018-12-19 | ||||||||
Framework Agreement for the Provision of Enabling Technology to support a NW London Cross-OrganisatiUK London Imperial College Healthcare NHS TrustThe NW London Radiology Network (The Network), consists of 6 Trusts; London North West University Healthcare NHS Trust, Imperial College Healthcare NHS Trust, The Hillingdon Hospitals NHS Foundation Trust, Chelsea and WestminsterNHS Foundation Trust, The Royal Marsden NHS Foundation Trust and Royal Brompton and Harefield NHS Foundation Trust.The Network is seeking to procure a technology platform (The Service) which will enable a new sector-wide clinical and operating model. The Service will facilitate the development of a collaborative approach to imaging, reporting provision, training and research across the area. Making radiology images available across The Network will enable the more efficient use of resources, reduce clinical pathway times and increase clinical safety.The Service: The Network is looking to procure a Cloud Hosted solution which connects existing and future radiology applications. It must use open standards to ensure the maximum flexibility in local systems in the future.The Service must be:— highly reliable (see the expected service measurements and defined service priorities),— connect 12 existing instances of PACS and RIS applications,— register and understand the patient information contained in those systems and then,— make that information available to radiologists at any location within The Network.It must also serve to facilitate intelligent planning of reporting capacity, add a robust and reliable method of alerting Users to critical requirements and bring cross-organisational resources together in Networked MDT meetings.The Network understands that meeting the full Statement of Requirements may require development from a supplier and anticipate a phased approach to deployment, working with a supplier to engage clinical and administrative staff in a progressive rollout of functionality. Attention should be paid to the categorisation of requirements into Phase 1 (immediate deployment) and Phase 2 (secondary deployment).Key Functional Goals: suppliers should present a solution which can help The Network to achieve the following:Networked Working — Advancing Better Patient Care:— access to a unified imaging record of current and historical images for all patients across the Network to support clinical decision making in enhanced reporting and MDT workflows,— shared reporting responsibility across the Network to make best use of specialist capacity,— real time communication across the Network to facilitate clinical decisions and reduce delays,— management of clinical risk and care quality by implementing a clear alerting solution for key clinical pathways, critical and unexpected findings.Cross-Network Efficiencies — Workforce and Equipment:— radiology reporting which is not reliant on location and will allow for Radiologists to report on assigned cases from any location within the Network,— assignment and management of worklists across The Network to provide an efficient insourcing model using all available resources,— quick access to sub-speciality opinions and reporting groups,— teaching and training opportunities across The Network.Use of information to advance knowledge and practices:— safe access to anonymised patient data to support clinical research via open standard platforms, enabling upload to national audit bodies,— integrating clinical pathways — providing,— use of patient and performance data to advance new ways of working, using AI and machine learning to advance research,— analysis of performance data across the Network to enable efficient use of equipment and human resources.NW London Radiology Network is a National pioneer and will be the first of its kind in the UK, supported by both NHS Improvement and NHS England.
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2018-11-10 | 2018-12-10 | |||||||||
Copernicus COP_043 DIAS - Processing, Data Access and Tools SoftwareUK Reading European Centre for Medium-Range Weather Forecasts (ECMWF)As part of the European Union’s Copernicus programme, the European Centre for Medium-Range Weather Forecasts (ECMWF), together with the European Organisation for the Exploitation of Meteorological Satellites (EUMETSAT) and Mercator Ocean, have joined forces to implement a Data and Information Access Services (DIAS) platform called WEkEO.The WEkEO (DIAS) platform will consist of a cloud-based infrastructure that will make all Copernicus data and information available to its users as well as the tools needed to process the data.Within WEkEO (DIAS) there are four distinct procurement areas:— Services and Operations,— Processing, Data Access, and Tools Software,— System Engineering and Validation,— User uptake, Marketing, and User Support.And there will be several iterations of the platform: V0, V1, V2 and V3, each adding additional functionality to create a fully working cloud infrastructure.This ITT refers to the design, development, implementation, and support of the Processing, Data Access, and Tools software aspects of V1 and shall become operational in Q1 2019.The successful bidder is expected to deliver the following:— The development of a common data access API to all data and information available in the WEkEO (DIAS) platform, hiding from the users the details of the access methods of each dataset,— The design and implementation of virtual machine images that are preloaded with a set of software and tools to allow users to access and process the Copernicus data and information,— The design and implementation of a “big data” platform that will allow users to efficiently perform analytics and machine learning (AI) on very large volume of data and information available in the WEkEO (DIAS),— The maintenance and support of the software delivered during the V1 operations period which is expected to last until the end of Q4 2019.
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2018-07-28 | 2018-09-04 | |||||||||
Provision of Staff Services to Joint Services Parachute Wing (Netheravon) (JSPW(N)).UK High Wycombe Ministry of DefenceBackgroundAdventurous Training (AT) is one of the cornerstones of personal and professional development within the Armed Forces with parachuting being one of the recognised AT activities. With RAF aircraft currently unable to support AT parachuting activities at the Joint Services Parachute Wing — Netheravon (JSPW N) and the following services will be required, civilian aircraft, pilot (chief pilot), ground support and aviation SME. These services will have to be conducted in accordance with the relevant regulations from BPA and CAA and the parachute training season will cover the period between February and mid-December.RequirementThe requirement is for an enabling contract to include three core years commencing 13.10.2017 to 30.9.2020 with 2 x 1 year options periods — 1.10.2020 to 30.9.2021 and 1.10.2021 to 30.9.2022.. The contract services required will comprise:(JSPW (N))Provision of 3 x full-time BPA fully qualified Advanced Parachute Instructors will be required on an average 37 hours per week per year. Must be a BPA member who currently holds an AI, CSI and BPA AFFI rating, and UK CAA parachute radio operator's certificate of competence. Must hold a clean license holding cat D1.Provision of 1 x full-time BPA Advanced Rigger will be required on an average 37 hours per week per year and have at least CSI but preferably AFFI.Several services are already contractorised and it is anticipated that (TUPE) Transfer of Undertaking (Protection of Employment) may apply and therefore full Government Actuary Department (GAD) certification will be required. All relevant TUPE Data shall be issued with the ITT.
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1134242 | 2017-06-30 | 2017-09-06 | ||||||||
Capital Enterprise — Capital Accelerate & Scale Tech Superstars (CASTS) Project.UK London Capital EnterpriseCapital Accelerate and Scale Tech Superstars (CASTS) is a part-funded European Regional Development Fund (ERDF) project, managed by Capital Enterprise (non contracting authority) alongside delivery partners City University, University College London and Greater London Enterprise. The CASTS programme will expand the provision of London's high quality accelerator programmes in order to generate more innovative tech and tech focused fast growth companies.The objectives of the project are:— Increase the number of high quality accelerator programmes for tech companies.— Provide 660 potential companies with both the expertise and support in raising further private investment and create 450 jobs.— Invest in new sectors including AI, ICT or Ed Tech where demand is high.— Provide a platform for SME's to share and learn best practise, as well as seek out new opportunities and expand their network.Capital Enterprise is seeking to put in place a single framework that will govern the programme that supports Tech start-ups. The aim of the programmes is to help selected start-ups based in London to scale up their operations and increase their chances of receiving investment from business angels and VCs.Capital Enterprise is seeking to co fund 3 to 5 new accelerators. It is anticipated that 3-5 programmes will be run over a 2 year period, with an estimated 1 125 000 GBP to be spent over this period.
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1125000 | 2017-03-07 | 2017-04-03 |
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