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What Factors Influence UK Government Decisions When Outsourcing Contracts?

Dec 06, 2016

Procurement decisions heavily influenced by price, trust and quality survey finds

shakeA recent survey of over 1,000 civil servants conducted by Global Government Forum, has established the main influencing factors upon government during the procurement process. Civil servants were asked, among other questions, which factors were the most influential when awarding new outsourcing contracts to a given organisation. Following an analysis of the collated results, it was found that Price, Trust and Quality were the highest-ranking factors to influence procurement decisions in the UK. These were closely followed by the given track record of an organisation, contribution to the UK economy and positive media coverage of the brand in question. These views were also seconded by Senior Civil Service (formerly grades 1-5), who felt that above all, price was the deciding factor in procurement, followed by quality of services and trust. Others who work directly with purchasing and the procurement process agree with the findings of this survey, indicating the need for bidders to remain financially competitive and instil confidence into government buyers. Read the full survey results here.

So, how can Thornton & Lowe help you maximise focus on these influential areas and boost bid success?

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