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Crown Commercial Services: How It Can Help Your Business

Chris web

Written by Chris Turner

|

Jan 13, 2020

If your business is attempting to win more public sector work, and finding it difficult, you are not alone.

Many businesses that apply for public sector work will fall short due to high volumes of competition and lack of knowledge of the tender process.

Luckily, there are some ways of increasing your likelihood of winning your dream public sector contract.

A few ways to do this could be to hire a bid writing team to help you with your tender or get professionally trained in bid writing.

Along with the methods above, there is another way to increase your success rate and that is by looking to see what framework agreements you can bid for.

Framework agreements are approved suppliers list. They can be created by individual buyers or by framework management organisations. The most well known and successful of these is Crown Commercial Services (CCS).

So, without further ado, let’s explain everything you need to know about it!

What is Crown Commercial Services?

Crown Commercial Services is an executive agency and trading fund of the Cabinet Office of the UK government. The CCS aims to bring together policy, advice and direct buying by providing commercial services to the public sector.

The reasoning for bringing these together is to:

  • Make savings for customers, in central government and the public sector.

  • Achieve maximum value from every commercial relationship.

  • Improve the service delivery for common goods and service across government.

  • Increase savings for the taxpayer

CCS achieve these benefits by managing the procurement and centralising the buying requirements of common goods and services, as well as leasing on procurement policy on behalf of the UK.

Currently, CCS works with over 17,000 customer organisations in the public sector, while having more than 5,000 provide their service.

What are Crown Commercial Services Framework Agreements?

Crown Commercial Services or CCS is arguably the most successful Public Sector Procurement Hub for National EU Compliant Framework Agreements in the UK.

Similar to NHS Supply Chain, for example, their focus is to save public sector buyers time through pre-establishing agreements which buyers can either direct call-off from (without any further competition required – simply offering a compliant route to work with suppliers) or run mini-competitions in order to source the best partner across a huge array of services.

By pulling together the buying power of many organisations not only can they arguably save time for busy procurement teams, but also ensure greater economies of scale, to encourage suppliers to bid more competitively and therefore save the public-sector money, while offering EU Compliance.

Why Is the CCS Important to Businesses?

To give an idea of scale, CCS currently have 126 live framework agreement (EU complaint agreements, which different groups of largely public sector buyers can use). Broadly these range from:

  • Buildings – construction, utilities & fuels, workplace
  • Corporate Solutions – document management & logistics, financial services, fleet, marketing communications & research, travel
  • People – contract centre, people services, professional services, workforce health & education, PSR & permanent recruitment
  • Technology – digital future, network services, cyber, technology products & services.

Across these agreements in 2018/19 they helped over 18,000 public sector contracting authorities save over £945m through the use of these agreements.

In many sectors, it is often a key requirement to be on one or more of these central public sector procurement frameworks and it will be a continual challenge to the sales teams making contact with Councils, NHS, Housing Associations etc. asking the question, ‘are you on CCS?’.

What is useful with CCS is that they look for early engagement from the supply chain, when developing their frameworks.

This gives bidders an opportunity to plan for upcoming tendering opportunities through Crown Commercial Services, engage and ensure they have as much evidence, and pre-bid activities completed in order to both ensure compliance with their requirements, as well as being able to compete with rival bidders.

What to Consider When Bidding into CCS

There will be an SQ (Selection Questionnaire), which is a mix of self-declaration statements, but will assess the financial stability, technical and professional ability (references and trade certifications), insurance levels, Cyber Essentials etc.

Then followed by an Award Questionnaire/ ITT, which will be the specific technical requirements and usually the opportunity for bidders to respond to both a pricing and quality section.

Evidence of your quality systems, performance and the success of your team is very important.

This will be through procedures, CVs, Case Studies and Statistics, so something that should be considered well before the tender is advertised, wherever possible.

By building this base of evidence, bidders can focus on responding to the specifics of the tender, rather than having to source evidence to support it once the opportunity is live.

How Do You Get Onto the CCS?

Shaping the wider procurement environment, Thornton & Lowe have worked with CCS to help refine their procurement documents.

Looking to improve engagement with bidders, we provided constructive feedback to support their Crown Commercial Services Simplified Tender Pack.

We have successfully helped our clients secure places on over 40 of these often-business critical framework agreements, with over a 95%+ win rate across the National Frameworks.

If you are looking for a bid writing team who understands CCS and what they are looking for, understands public sector procurement, and can provide bid writing and management capacity and expertise, please make contact today.

Tender Pipeline

Are you wondering how you can find CCS opportunity and contract awards?

Look no further.

At Thornton & Lowe, we have built our very own software to help people find specific tenders for their industry.

Our software, Tender Pipeline, has access to millions of tenders & bids across Europe.

Within a few easy clicks, you can be browsing our tender pipeline and monitor who is winning public contracts in your sector.

If you are looking to find CCS opportunities and contract awards, search on Tender Pipeline today.

Looking to win a place on a CCS framework?

Contact us today

6 Steps To Grow Your Business Using a Crown Commercial Services Framework

  1. Explore current opportunities: Check what opportunities are available in your sector on CCS frameworks, including Dynamic Purchasing Systems (DPS) which are continually open for new suppliers to join.
  2. Understand call-off procedures: Review the call-off procedures for relevant CCS frameworks you're interested in. Once successfully approved onto a framework, you can bid on mini-competitions shared only with approved suppliers.
  3. Use direct award options: If a framework or DPS offers direct award, incorporate this into your sales process as a route to move existing clients to a compliant procurement solution, reassuring them that you're an approved CCS supplier.
  4. Identify key public sector buyers: Being an approved CCS supplier allows you to discover which key public sector buyers use the specific frameworks you're approved on. Use this insight to begin networking and targeted business development with those buyers.
  5. Position for future opportunities: Even if being an approved supplier doesn't immediately lead to new business, it helps position you favourably when future opportunities go through the framework, as buyers will be more familiar with your company.
  6. Continuously review new opportunities: Regularly check for new CCS framework opportunities in your sector to expand your public sector business potential over time as your company grows and evolves.

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UK Wolverhampton University of Wolverhampton

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UK Wolverhampton University of Wolverhampton

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Value:
Published: 2018-02-12
Deadline: 2018-03-02
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17-14 Maintenance of Security Systems.
UK Wolverhampton University of Wolverhampton

The University of Wolverhampton (the ‘University’) (including any entity which from time to time is a subsidiary of the University of Wolverhampton and any entity over which from time to time any of the entities defined in this paragraph either directly or indirectly exercises management or financial control, even though it may own less than (50 %) of the shares and is prevented by law from owning a greater shareholding) wishes to enter into a contract (the ‘Contract’) with a Contractor (the ‘Contractor’) to supply Maintenance of Security Systems to the University and its Entities. The University is seeking an agreement via Competitive Tenders (‘Tenders’) from suitably qualified organisations (‘Tenderers’) in response to this Invitation to Tender (‘ITT’) for the provision of the aforementioned Goods and Services.In order to allow this Contract to be used for potential Funded projects we are notifying all tenderers that some works might be subject to part funding by, for example, the European Structural and Investment Funds Growth Programme for England (2014-2020) or any other European Union Funded Programme, or other Funding Body e.g. Local Enterprise Partnerships (LEP).The opportunity will also be available for use by other Public Bodies in Wolverhampton and Partner Authorities in the West Midlands Combined Authority, including but not limited to, City of Wolverhampton Council and Royal Wolverhampton Hospital Trust.The Contract is for the provision of services to survey, inspect, test, repair and maintain all access control, intruder alarm and CCTV systems and automatic gates and barriers at each of the University Campuses, as described in the Particular Specification.It is envisaged that this Contract will be let for a period of three (3) years (with an option to extend for up to two further twelve (12) month periods subject to satisfactory performance and agreement by both parties). The Contract is expected to commence on 1.1.2018. The maximum Contract duration is therefore five (5) years.This requirement is not split into Lots. The need to coordinate the different contractors for the lots could seriously risk undermining the proper execution of the contract.The Qualification section will be assessed on a pass/fail basis in accordance with the standard qualification questions implemented by the Crown Commercial Services (CCS)/Cabinet Office.The requirements here include:— The successful Tenderer must have a minimum of 5 000 000 GBP Public Liability Insurance.— The successful Tenderer must have a minimum of 5 000 000 GBP Employers Indemnity Insurance.— The Tenderer must have a minimum annual turnover of 2 000 000 GBP , for the last 2 years.Additional Qualification elements are as follows:— The successful Tenderer must be NICEIC Registered (Tenderers outside of the UK must hold equivalent in their respective country).— The successful Tenderer must hold an accredited independent third party certificate of compliance with BS OHSAS 18001 / a relevant Safety Schemes in Procurement (SSIP) certificate.(Tenderers outside of the UK must hold equivalent in their respective country).— The successful Tenderer must hold a current and valid membership to Constructionline (if the Tenderer is outside of the UK please confirm if you are member of an equivalent association).— The successful Tenderer is required to provide evidence that you are a National Security Inspectorate approved company.— The successful Tenderer must be able to be on site within 2 hours of receiving an emergency call-out request.— The successful Tenderer must hold a related accredited independent third party certificate of compliance with ISO 9001 (Quality Management).The deadline for submissions is Monday 21st August 9:00. All correspondence must be via https://wlv.bravosolution.co.ukSuccessful Tenderers taken through to ITT will be

Value:
Published: 2017-07-25
Deadline: 2017-08-21
2017-07-25 2017-08-21
17-17 Catering and Cleaning Managed Services — Pye Green Academy.
UK Wolverhampton University of Wolverhampton

The University are running this tender activity on behalf of Education Central Multi Academy Trust namely Pye Green Academy (PGA) address details below, the University provides Procurement Services via an SLA with Education Central Multi Academy Trust (ECMAT).PGA is seeking to procure the services of a specialist Contractor to provide Catering and Cleaning Managed Services. The aim is to provide nutritional food and a good quality service in addition to maintaining the cleanliness of the establishment.Any resultant contract will be between Education Central Multi Academy Trust and the Contractor.The Qualification section will be assessed on a pass/fail basis in accordance with the standard qualification questions implemented by the Crown Commercial Services (CCS)/Cabinet Office, in addition to the following:— The Tenderer must have a minimum annual turnover of 200 000 GBP;— The Tenderer must have a Credit Safe Score of = 30;— The Successful Contractor must have 5 000 000 GBP Public Liability Insurance;— The Successful Contractor must have 5 000 000 GBP Employer's Liability Insurance.In addition to the above, Project Specific Pass/Fail Criteria are listed below:— Tenderers must have the ability to supply both Catering and Cleaning managed services.— Tenderers must have experience of undertaking a similar contract in a School environment.— It is a mandatory requirement that your organisation has managed a contract involving TuPE previously. Please confirm your organisation have undertaken a contract of this nature.— Please confirm all personnel involved with this potential contract are DBS cleared at the enhanced level every 3 years.— Personnel must be DBS cleared prior to commencing work on the Contract.— Confirm that all personnel will provide the Academy with a copy of their DBS certificate, photo ID and proof of address for the purpose of recording in our Single Central Register.— Safeguarding — You must comply with the national safeguarding policies and protocols, such as DofE Keeping Children Safe in Education?— Do you have the ability to operate electronic ordering, payment and invoicing?— Staff Cover — please confirm you have sufficient personnel to adequately cover this provision for short and long term absence? (NB. The Academy must always have the requisite number of personnel present as per the Contractual requirements.)— Tenderers must be able to provide a single point of contact for Contract Management.— You must be able to commit to at least 3 monthly business review meetings at the start of the contract.— Tenderers must be able to provide links to local food providers to facilitate the contract.— Maintenance for Academy owned Catering Equipment must be managed by the Contractor.— Tenderer must take responsibility to source and provide all cleaning equipment and consumables in relation to the Contract.— Please confirm that you have a recognised Quality Management system in place.

Value:
Published: 2017-05-27
Deadline: 2017-06-26
2017-05-27 2017-06-26
16-52 Cleaning and Site Management Services.
UK Wolverhampton University of Wolverhampton

Health Futures University Technical College (‘HFUTC’ or ‘UTC’) is seeking to establish a contract for the supply of Cleaning and Site Management Services. The scope of this contract includes the services of a Specialist Cleaning and Site Management Contractor to ensure the provision of a clean, safe and secure environment for all users and visitors. To ensure that the site is opened and closed at the designated times, in the approved clean and safe conditions for occupancy and all other associated duties. The service also includes Feminine Hygiene and Clinical Waste disposal in addition to Key Holding and Alarm Response Services.Please note: The winning contractor will have TUPE implications if the incumbent is not successful.1. The Qualification section will be assessed on a pass/fail basis in accordance with the standard qualification questions implemented by the Crown Commercial Services (CCS)/Cabinet Office.The requirements here include:— The successful Contractor must have a minimum of 2 000 000 GBP Public Liability Insurance.— The successful Contractor must have a minimum of 10 000 000 GBP Employers Indemnity Insurance.— The Tenderer must have a minimum annual turnover of 800 000 GBP.2. Additional Qualification Pass/Fail elements are as follows:— Confirm your organisation are able to provide all services listed in the Tender specification.— It is a mandatory requirement that your organisation has managed a contract involving TuPE previously. Please confirm your organisation have undertaken a contract of this nature.— Please confirm all personnel involved with this potential contract are DBS cleared at the enhanced level.— Confirm that all personnel will provide the UTC with a copy of their DBS certificate, photo ID and proof of address for the purpose of recording in our Single Central Register.— Safeguarding — Do you comply with the national safeguarding policies and protocols?— Do you have the ability to operate electronic ordering, payment and invoicing?*** Please note: All submissions and correspondence must be via BravoSolution portal.

Value:
Published: 2016-11-04
Deadline: 2016-12-05
2016-11-04 2016-12-05
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