Public Sector Contract Management Solutions

Thornton & Lowe's Public Sector Contract Management consultancy is a comprehensive offering designed to provide public sector bodies with the necessary expertise, tools, systems, and capacity to manage suppliers and contracts effectively.

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Housing association procurement guide - new procurement act

Are you happy with the performance of your suppliers?

We understand the importance for public and third-sector bodies to receive exceptional customer service, quality, social value, and value for money throughout their supply chain. We also understand the challenges the sector has with regard to capacity and expertise in order to achieve this.Our contract management solution is designed to help achieve these goals by working in close collaboration with clients, providing consultancy and processes and also providing the contract management capacity. Ensuring you are proactively managing your key contracts and supply chain partners.

Contract Management

Managing contracts effectively takes time, expertise and the right processes. Many public and third-sector organisations struggle with capacity, which makes it harder to get the service, value and outcomes they expect. Our contract management service is designed to fill that gap. We work as part of your team, bringing structure, accountability and day-to-day support so your contracts deliver exactly what was promised.

Supplier Performance Management

Strong supplier relationships are built on clear expectations and consistent monitoring. We focus on supplier performance management by reviewing KPIs, budgets and customer satisfaction, running regular meetings, and resolving any issues before they escalate. This approach helps clients get the most from their supply chain, whether the goal is improved service delivery, better social value, or cost savings.

Contract Administration

Acting as the contract administrator, we make sure contracts stay compliant and run smoothly. This includes accurate record keeping, progress tracking, post-inspections, and handling disputes quickly and fairly. For construction and maintenance contracts, we provide practical oversight so that quality is maintained, risks are managed and every stage of delivery is properly monitored.

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Do you have the capacity and expertise to manage contracts and suppliers effectively?

Let Thornton & Lowe become your outsourced Contract Management Team.

Our team of experts has extensive experience in managing contracts and suppliers in a range of sectors, including housing, healthcare, education, local government, and more. We take a focused approach to contract management, working closely with our clients to understand their needs and objectives and tailoring our services accordingly. Our goal is to help our clients achieve the best possible outcomes from their contracts, including cost savings, improved supplier performance, and increased value for money.

At Thornton & Lowe, we understand that effective contract management requires a range of tools and systems, which is why we provide our clients with access to the latest technology and software solutions. Our team is also available to provide training and support to ensure that our clients can maximise the benefits of these tools and systems, if we are not delivering the service on their behalf.

Overall, Thornton & Lowe's Public Sector Contract Management Solution is designed to provide public sector bodies with the expertise, tools, systems, and capacity they need to manage contracts and suppliers effectively, drive customer service, quality, social value, and value for money, and achieve their objectives.