Testimonials

“Working with Thornton & Lowe gave Barkers instant access to very talented and experienced bid writers. We knew from day one that they would significantly enhance the quality of tender response with a clear, structured and repeatable approach. Not only did Barkers win a major new client and high value contract but we’ve now got the ground work in place for repeating the process across other client tenders. To further differentiate Thornton & Lowe from the competition you need to understand that they provide more than tender writing, its about understanding the goals of your business and being a strategic advisor for growth and business development. Our only regret is that we didn’t start working with them sooner!”

                                                                                                                                                                                                Barkers

We have used T&L for the first time and we are very pleased with the result. They have supplied professional and qualified candidates within the timescale agreed and one of these has been offered a position within our company. Thanks to Mark and his team!  

                                                                                                                                                                                      Claudio Corstese

Having recently made the move in to freelance bid consultancy, I have had the pleasure of working with Mark and Dave at Thornton & Lowe. The approach Thornton & Lowe took to fully understand my skills set and experience was absolutely first class. It was evident from my first point of contact with Mark that they truly understand the world of bidding and had the interests of both their candidates and clients at heart. As a recruiting manager who has employed numerous bid professionals over the past 14 years and now as a freelance bid consultant myself. I couldn't recommend Thornton & Lowe highly enough! 

                                                                                                                                                                                      Stephen Timmins

We worked closely with Tom and the team on a recent framework submission for Manchester City Council. A difficult process was made very simple - nothing was too much to ask. They even got involved with parts of the bid that were not their responsibility to ensure bid compliant. T&L bid writing expertise is second to none and extremely professional. Highly recommended by the Karmo team. A big thank you to all at T&L.

                                                                                                                                                                                     Ross Smith, Karmo

We have had confirmation from Salford Council that we have been successful with our tender for the Demolition and associated service framework: 

Lot 1 planned demolition (5 contractors in total)

Lot 2  emergency call out during office hours (sole contractor ie. P McGuinness)

Thank you for all your good work in preparing our submission it was much appreciated and of course fruitful. 

                                                                                                                                                    Tim Scopes, P McGuinness & Co Ltd

This is a huge thank you e-mail! After waiting many months for the Canterbury Christchurch University tender we have just received notice to say we have been awarded the contract. we simply could not have achieved this success without the great template you provided us with. Every tender we have gone for so far we have won! 3 tenders in all, across 3 Universities. We are over the moon! Thanks again for such an amazing team and the work you put into the template.

                                                                                                                           Tracy Hutchison, Director, Elite Entrance Systems

I would like to thank Thornton & Lowe for their support over the last 6 months. As a Company we have worked with them over the last few years, however more recently i have been working Directly with the writers and they have made the process more manageable. 

We work in a challenging industry where attention to detail and interpretation is vital. Thornton & Lowe have managed to capture this across varying projects for Councils, Private organisation and Charities. 

Our latest piece of work in one of our largest and most complex to date and Stefan work continuously in ensuring we fully met the criteria of all the questions, and wasn't afraid to challenge what we had provided to ensure the piece of work was of a high quality.

Again thank you very much and we look forward with you on the next project .  

                                                                              Alix Ripley Business Development Executive Newcross Healthcare solution 

To whom it may concern, Thornton & Lowe have assisted us with a PQQ for housing association in November 2015. They provided us with proactive, value for money and quality service. We find it difficult to fit in the time to comprehensively answer any PQQ we are required to complete. In November of last year we were particularly busy and therefore engaged the service of Thornton & Lowe to assist us with the completion of one particular PQQ. They were able to assist us with certain quality questions that we had been deficient at in the past, this contributed to a quality score which was significantly higher than previous PQQs. We have an excellent working relationship and would recommend Thornton & Lowe Ltd. 

                                                                                                                                                                    Sinclair Watt Architects Ltd

I would like to take the time thank you and your team for all the support with the Tender Bid. You have some talented people working for you and they are credit to your business.

                                                                                                                     Martin Tweddle, General Manager, DSD Construction 

Team Telemarketing identified public sector tendering as a potential growth area for the business, where we lacked experience and as a result, were not utilising to its full potential. Tenders are a time-consuming process for nay business and take up valuable resources. After making the decision to commit our time and resources, we wanted to ensure we had a ''Right First Time'' attitude to identifying the right opportunities and preparing our bids. We engaged with Thornton and Lowe established opportunities that matched our particular skill set and experience. For these opportunities, and others that we source ourselves; they assess the tender to determine that is the right one for us, identify how much time it takes to prepare the bid and highlight factors that are likely to influence the decision making process. They have helped us develop standard templates for bid documents which only require minimal amendments to make sure they meet bid criteria. Their bid writers provide us with questions that only require bullet point answers. when w make a decision to prepare our own tender response, Thornton and Lowe provides a proofreading service that makes sure all requirements are covered and questions answered. Thornton and Lowe oversee the preparation process with minimal input from our staff. That leaves us free to pursue new business and concentrate on providing an excellent service for our clients. In summary, they have helped us achieve that ''Right First Time'' approach. I definitely recommend Thornton & Lowe to any business that wants to maximise private and public-sector tender opportunities, and develop an efficient, streamlined tender-application process. 

                                                                                                                                  Louise Marklew, Director, Team Telemarketing 

Adam was helpful, responsive and very approachable. He always ensured that we were connected and engage with all members of project group.

                                                                                                                            Natalie, Programme Manager, Humber NHS Trust 

Thornton & Low provided a quick response to every query we had, giving us quality guidance throughout the tender process.

                                                                                                                         Vicky, Chartered Insurance Broker, Cooke & Mason 

Thornton & Lowe have been supporting us since April 2013 and have completed over 30 PQQs and ITTs for us, with and excellent success rate including with Northampton Council, Milton Keynes Council, Dorset Council and the London Borough of Southwark. They have helped develop our policies and processes and provide a valuable service, including face-to-face meetings. They have provided us access to the bespoke Tender Library software, giving us a bid continuity tool that also means our team work efficiently. We would certainly recommend their bid writing and bid management service.  

                                                                                                                                              Paul Moxom, Director, London Hire Ltd

We had a total score of 87% which obviously we are very pleased with. I would like to thank you for your help in this stage and when we receive the invitation to tender I am sure we may need your help again. We are very pleased with the outcome.

                                                                                                                                      Anne Anyon, Registered Manager, SureCare

I used Thornton & Lowe with some scepticism to support a tender submission, however, the quality of the submission and the value they added in transforming the bid to one that went on to be shortlisted from 60 to 3 was well worth the investment. Sharp, focussed, customer centric, professional support, I would not hesitate to recommend their services.  

                                                                                                               Richard Ferguson, Managing Director, Kili consulting Ltd

Thornton & Lowe have been supporting us since August 2013. They have provided a high level of proactive, personable and focused bid & tender support. Thornton & Lowe have provided us with comprehensive bid strategy advice, supported by a suite of bespoke documentation. They have provided us with a solid grounding in terms of our own bid strategy, the bid process and advice on bid management services. 

                                                                                                  Mark Hogg, St Helens & Knowsley Teaching Hospitals NHS Trust

Fantastic Job, really impressive.  

                                                                                                                                              Danny Clark, CAS Ltd, November 2013

Good value for money. I felt as if i was being looked after. Very quick and efficient service - I felt as if I was being grilled sometimes which is a good as it made me realise what i don't do. 

                                                                                                                                                        Rose Collin, CR Market Research 

Just to let you know we were awarded the framework with the United Utilities. We could not have done this without all your help and support, and a massive thank you from us all. Obviously for a small firm like us this was a massive task but with all your advice and help we got there. 

                                                                                                                                                                             New Wood Joinery

We are really happy with your work and look forward to seeing the next formal PQQ submission from yourselves. 

                                                                                                                                                    Commercial Manager, MS Oakes Lts 

As we find the bid process very time consuming, we employed Thornton and Lowe to provide bid management and bid writing support. They have been providing us with an excellent service since July 2012, allowing us to ensure that no opportunities were being missed. Not only is the quality of the final written bids and proposals are of a consistently high quality, they have also provided some excellent designed proposals and template documents. They provide a real personal touch and with their input we have seen a significant increase in our success rate, recently securing work with housing associations, universities and NHS Trusts. 

                                                                                                                                    Sarah Rudd, Northern Insulation Contractors

I was so impressed from start to finish with the dedication, professional skills and expertise you deployed when preparing all relevant tender documentation which has helped secure this contract. We will definitely be using your services in the future. Well Done!!

                                                                                                                    Gary Hirst mscte (contracts manager) Cube Security  

I was introduced to Thornton & Lowe whilst i was going through the 'tender process' for the first time. I found the process incredibly demanding and was unsure exactly what the council required. I had a session with Thornton & Lowe who explained the process and answered all my questions. Once i felt happy with the response I then sent it to Thornton & Lowe who carried out a 'final check' of the work, which include  appropriate improvements. I tendered for '5 lots' ad scored the highest of any tenderer for quality in all 5. I would recommend Thornton & Lowe to any business wanting to win contracts of this nature. 

                                                                                                                                                                                           Carol Bushell

I found Thornton & Lowe on the internet when searching for some professional help with the completion of a PQQ. Speaking with Dave i felt lucky that he had experience in the specific housing association/grounds maintenance tender procedure relating to my enquiry and I immediately felt confident that you would be able to fulfil my needs. From there on in the service has been excellent and so far very successful, having two successful PQQ submissions and one successful tender so far. The opportunity to outsource the written aspect of the tendering process has been a great help to a small business like our and i would highly recommend that similar business take the same approach. In fact I will be hoping to forward further business to Thornton & Lowe in the future from a building company that i work for a and i know would also benefit greatly.  

                                                                                                                                                                                     Lesley, cutting Edge   

We would like to thank Thornton & Lowe for the expert work you did as part of our tendering effort with a local consortium. Your ability to meet our information needs, timescale and budget could not have been better. The ability to work with small businesses to complement your own resources was a particularly effective combination. Your approach to our unique market segment and the needs of our company are insightful and effective. We valued your input and appreciated all the 'extra' effort you put into the relationship. Throughout our various interaction the experience has always been professionally rewarding and met our personal and our business needs. Thornton & Lowe delivered the influence to ensure that the message of the tender had full impact on the consortium, and executive management. Bringing the right message to the right people makes the difference - and you were able to do this consistently throughout our engagement. You can count that K & P Fresh Foods Ltd as a satisfied customer and we are happy to recommend your firm to those companies searching for ways to progress their business. 

                                                                                                                           Mr & Mrs K Worster, Owners of K & P Fresh Foods

We were introducing to Thornton & Lowe by our IT partners 2 years ago, they were contemplating moving into tendering for Public Sector work, we were already woking within the public sector with hit and miss result. Dave Thornton visited our head office and explained how he would be able to help us to construct better PQQ and ITT responses. Dave and his team worked closely with myself and our Admin team during the completion of the next 5 PQQs and we achieved a 100% success rate. Thornton and Lowe have provided an invaluable service to myself and our Admin team not only in PQQ and ITT writing but by looking at ad updating our business policies. No job is too small for them, they provide the same quality and service no matter the size of the task. We have developed a good working relationship over the last 2 years and would recommend Thornton & Lowe to anyone who was contemplating PQQ's an ITT's

                                                                                                                                                                           D.H. Welton & Co. Limited  

Since working with Thornton & Lowe their impact has been clear to see. They have supported us not only in the development of effective and successful PQQ & ITT submissions but have also supported the development of key strategic documentation, which has led to us being far more consistent and successful. Prior to working with Thornton & Lowe we found the process of public sector tendering incredibly frustrating and time consuming we found it difficult to make it through the PQQ stage, despite knowing we could easily service the contact, Dave Thornton & Lowe has been of tremendous assistance, making himself available during unsociable hours, in my opinion this level of service would not be provided by many others if any. Now we are working with Thornton & Lowe our performance has improved dramatically and we now have a cost effective processes in place and have built an archive of information to ensure when tendering for public sector contracts that we are efficient and effective.    

                                                                                                                                                                            Grainger Fire Systems

We applied for a  tender that we really wanted to win and although we know our business we were unsure of the 'Tender Jargon' requirements as set out in the PQQ. This is when we contacted Thornton & Lowe to discuss how they could help us. Our first point of contact was Dave, who was really easy to talk to and was also very knowledgeable about what was needed. We arranged a meeting with Ulka, a Team member, who helped us far and above what we were expecting. The full team were contactable at all times and a great delight to work with. Their professionalism and knowledge was outstanding, especially as we went on to pas the PQQ stage which allowed us to continue through to ITT. We would not hesitate in recommending Thornton & Lowe and hope to continue using their service in the future with further tender opportunities, they have been a joy to work with.  

                                                                                                                                                        Paul Loveday, Smart Security UK Ltd  

Since working with Thornton & Lowe their impact has been clear to see. They have supported us not only in the development of effective and successful PQQ & ITT submissions but have also supported the development of key strategic documentation, which has led to us being far more consistent and successful. Prior to working with Thornton & Lowe we found the process of public sector tendering incredibly frustrating and time consuming we found it difficult to make it through the PQQ stage, despite knowing we could easily service the contact, Dave Thornton & Lowe has been of tremendous assistance, making himself available during unsociable hours, in my opinion this level of service would not be provided by many others if any. Now we are working with Thornton & Lowe our performance has improved dramatically and we now have a cost effective processes in place and have built an archive of information to ensure when tendering for public sector contracts that we are efficient and effective.    

                                                                                                                                                                            Grainger Fire Systems

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