The London Borough of Hammersmith and Fulham (LBHF) has released the Housing Repairs 2027 Framework, a substantial opportunity for repairs and maintenance contractors. Worth a combined £142.2 million including VAT over six years and split into seven lots (organised across four geographical groupings), this procurement will shape residential repair and maintenance across the borough, with a focus on service recovery, customer experience, and long-term supply chain stability. For ambitious contractors in the housing maintenance sector, this is a chance to build a lasting partnership with a proactive London local authority.
If you're considering a bid, contact Thornton & Lowe. Our experts can rapidly review whether this framework is right for your business.
Why the Housing Repairs 2027 Framework Deserves Your Attention
With a value of £142,200,000 including VAT, this is one of London's most significant local authority housing repairs procurements in the coming years. The scope covers:
- Responsive repairs and void works (split by geography: North and Central, and South)
- Disrepair and complex works (North and Central, and South)
- Damp and mould treatment (North and Central, and South)
- Drainage planned preventative maintenance (borough-wide)
The seven-lot structure (grouped into four tender lots in this notice) is geographically divided, meaning contractors can target the area where they have the strongest capacity and track record. The six-year term provides long-range revenue security and the chance to build deep, resilient client relationships with LBHF. The council has been explicit that this procurement is about recovering and improving its repairs service, not simply maintaining the status quo. Bidders who can demonstrate a track record of genuine service transformation will therefore be well positioned. For practical guidance on winning housing repairs and maintenance contracts, see our responsive repairs and major works blog.
Framework Benefits and Bidding Considerations
- Long-term security: Six years (with mobilisation from March 2027 and service start in August 2027) allows for sustainable investment in people, systems, and processes.
- Significant value: Over £140 million in total, supporting contractors of varying sizes across specialist or multi-lot bids.
- Geographic focus: The North/Central and South split means you can concentrate on areas where your operational footprint is strongest, rather than overreaching.
- Customer journey: LBHF's explicit priority around the resident experience means your bid should demonstrate how your methods will improve communication, responsiveness, and satisfaction, not just technical delivery.
- Supply chain management: Demonstrate robust planning and contingency to align with the council's goal of long-term supply chain stability.
Quick Facts
- Buyer: London Borough of Hammersmith and Fulham
- Contract value: £142,200,000 including VAT
- Term: 6 years (from March 2027 award)
- Lots: 7 lots across 4 groupings (repairs/voids, disrepair, damp & mould, drainage)
- Geography: North & Central and South splits, plus one borough-wide lot
The full official notice is available here.
Key Dates
- Submission deadline: 15 May 2026
- Contract start (target): 1 March 2027
- Service commencement: 2 August 2027
Tips for a Competitive Housing Repairs 2027 Bid
- Study the lot structure carefully. Target the lots and geography matching your strongest track record and operational capacity.
- Demonstrate customer journey improvement: provide evidence of resident engagement, responsive communications, and measurable satisfaction outcomes from comparable contracts.
- Address supply chain resilience. Outline your approach to resource management, subcontractor management, and minimising service disruption during mobilisation.
- Highlight your experience in social housing or local authority repairs: public sector credentials and an understanding of local authority governance will be viewed favourably.
Ready to assess your chances or maximise your bid quality? Get in touch with Thornton & Lowe for expert, opportunity-specific guidance on this major framework.
