Fusion 21 has announced its upcoming Responsive Repairs & Void Property Framework (2026–30), valued at £420 million (including VAT) over four years. This framework covers a broad portfolio of works – from day-to-day repairs and void property improvements to specialist services including void security, pest control, disrepair works, and contact centre operations. For contractors and service providers operating in the social housing and public sector repairs and maintenance space, this is a significant pipeline opportunity.
If you are considering bidding, Thornton & Lowe can rapidly assess whether this opportunity is right for your business.
Why This Framework Matters
Fusion 21 is a well-established procurement partnership with a strong track record of supporting social housing landlords, local authorities, and other public sector bodies. Being appointed to this framework gives suppliers access to a diverse client base through a single procurement process, with the multi-lot structure ensuring that both larger contractors and specialists can find opportunities that suit their strengths. The four-year term provides valuable pipeline stability in a competitive market.
Framework Structure: Five Lots
- Lot 1: Responsive Repairs & Maintenance
- Lot 2: Void Property Improvement
- Lot 3: Void Property Security, Clearance and Pest Control
- Lot 4: Disrepair Works
- Lot 5: Contact Centre Services
It is worth noting that Lot 5 – Contact Centre Services – sits alongside the property-focused lots, making this framework relevant not only to traditional repairs contractors but also to FM and contact centre providers with public sector experience.
For detailed guidance on bidding for Fusion 21 frameworks, including what evaluators typically look for, our Fusion 21 framework guide covers the essentials.
Quick Facts
- Authority: Fusion 21
- Value: £420,000,000 (including VAT)
- Term: 4 years (2026–2030)
- Lots: 5 (repairs, voids, security/pest, disrepair, contact centre)
- Coverage: UK-wide, multi-authority
- Full notice available on Find a Tender
Key Dates
- Submission deadline: 19 June 2026
Tips for Suppliers
- Focus on relevant lots: Target the lots that directly align with your capabilities. Don't try to cover all five unless your resources genuinely support it.
- Plan for scale and diversity: As a Fusion 21 framework, successful suppliers will be serving multiple authorities. Demonstrate the flexibility and capacity to meet varied end-user needs.
- Read the full documentation carefully: Requirements within each lot are likely to be specific. Review all published information and raise any uncertainties early via the procurement process.
- Prioritise quality and social value: Fusion 21 frameworks consistently require strong evidence of quality management and social value – treat these as core elements of your bid, not afterthoughts.
With the right preparation, this framework offers substantial opportunities to build a long-term public sector client base in repairs, maintenance, and wider property services. Get in touch with Thornton & Lowe today – our public sector bid specialists can help you position your business for success.
