Summary for CCS Framework Technology Services 4 (RM6190)
Description: This framework provides UK public sector organisations with a flexible route to procure comprehensive technology services. The scope includes IT service desk support, end-user device support, network support, IT infrastructure, digital transformation, service strategy, design, and more.
There are 242 suppliers on Technology Services 3 (TS3).
Value: Substantial opportunity for contracts spanning multiple millions, covering a wide range of technology services.
Key Dates:
- Pre-market Engagement: Autumn 2023 to Summer 2024
- Drafting of Procurement Documents: Summer 2024
- Publication of FTS Notice: Autumn 2024
- Framework Award: 2025
Requirements:
- Pass/Fail Criteria: Demonstrated ability to provide comprehensive IT services, compliance with relevant standards.
- Engagement Activities: Participation in pre-market engagement sessions.
Action Steps:
- Supplier engagement sessions are ongoing. Express interest by contacting the framework management team.
- Compile evidence of past projects, highlighting capabilities in IT service delivery and digital transformation.
- Develop detailed case studies demonstrating compliance and expertise.
- Align your internal teams with the framework’s service requirements.
- Gather necessary documentation and stakeholder input for pre-market engagement.
Website for More Information: Crown Commercial Service - RM6190.
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Winning contracts under the CCS Technology Services frameworks, particularly TS4, can significantly boost your business. Thornton & Lowe provides expert bid writing services to ensure your proposals stand out. With thorough planning, we align your bid with framework requirements, developing compelling evidence and compliance documentation.
Current suppliers of the CCS Technology Services 3 include Capgemini, Fujitsu, Cantium Business Solutions and IBM, among hundreds of other successful SMEs. These companies have secured a substantial opportunity via a trusted and well-used government framework.
Our client for CCS Technology Services 3 was successful across all lots.
Leveraging our expertise, we manage your entire bid process, from crafting persuasive content to ensuring full compliance. Additionally, our bid training sessions equip your team for future tenders. With our support, your telematics company can navigate the complexities of government tenders and secure valuable contracts.
Key Benefits
- Expert Bid Writing Guidance. Tailored strategies and insights to align with CCS requirements.
- Comprehensive Bid and Tender Support: From evidence development to full bid management.
- Bid Training: Equip your team with essential bid writing skills.
By partnering with Thornton & Lowe, you maximise your chances of winning tenders under the CCS Technology Services frameworks, ensuring your products and services reach public sector clients effectively.
You may also benefit from previous technology, digital and cloud bid writing advice, such as:
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| Tender | Value | Published | Deadline | Re-Tender/End Date | |||||||
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Waste Management ServicesUK UK-Oldham: Information technology services. First Choice Homes OldhamFor more information about this opportunity, please visit the Delta eSourcing portal at:
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0 | 2024-01-12T00:00:00Z | |||||||||
IT Services Outsource Tender Via CCS Framework RM6100 Lot 4UK Lewes East Sussex Fire AuthorityEast Sussex Fire Authority, of which East Sussex Fire and Rescue Service (ESFRS) are part, provides prevention, protection and response services to more than 800,000 people within the area of East Sussex and the City of Brighton & Hove. Our purpose is to make our communities safer.ESFRS' technology estate covers Head Office & Training Centre locations, plus 24 fire stations across East Sussex. It also includes operational mobilising technology, data centre presence in Guildford & Salfords, but excluding 999 control room services, which are provided by Surrey Joint Fire Control.We have published a PIN for 5 reasons:1 Early Notification2 Market Engagement3 Transparency4 Information Dissemination5 SME ParticipationThe contract is expected to last for 5 years, with an option to extend for up to 2 years. As an IT Service tender, potential suppliers will be required to show they can support and deliver a wide range of technology services. To encourage bids from SMEs we will allow consortium bids.ESFRS has defined three key stages under a new contract that are required to establish the service and then maintain the service in the medium to long term.1 Day one services – 8 categories, 72 services2 Transition of IT Services to new contract3 Transformation - including cloud migrationThe following lifecycle of the contract will be covered through the tender. Further details will be developed over the course of the procurement process.- Investigation- Transition- Establishment- Maintain- Transformation- Continual Service Improvement- Technology Leadership- Industry KnowledgeESFRS expects the winning bidder to be an integral part of the organisation, working in partnership with the IT Governance team, and other key business stakeholders, to ensure the delivery of effective IT & technology services.Current services fall into 8 categories.1 Application Support (Troubleshooting; Maintenance; Monitoring; Configuration; Security & Compliance; Bug Fixes; Backup & Recovery)2 Cloud Support (Technical Assistance; Configuration & Optimisation; Security & Compliance; Monitoring; Migration & Integration; Backup & Recovery)3 Datacentre Support (Infrastructure Management & Maintenance; Software Support; Security & Compliance; Monitoring & Troubleshooting; Backup & Recovery)4 IT Security Support (Risk Assessment; Infrastructure Setup; Incident Response; Monitoring; Awareness; Compliance & Governance; Vulnerability Management)5 Network Support (Setup & Configuration; Monitoring & Maintenance; Issue Resolution; Security; Upgrades)6 Operational Fire Support (Maintenance & Monitoring; Integration & Upgrades; Security; Risk Assessment & Compliance; Fault Diagnosis & Resolution; Data Management)7 Service Delivery (Strategy; Service Design; Service development; End User Devices; Service Transition; Service Levels; CRM)8 Service Management (Service Design & Transition; Service Operation; CSI; Change, Incident, Problem & IT Asset Management; SLA Management; Reporting)Some of the key principles that ESFRS would expect to underpin working in partnership would include:- A reduction in IT & technology costs in real terms over the medium to long term- Maximising the value from existing and new IT investment- Delivery of measurable improvements in technology performance & availability- Avoidance of the need to change on a "cost per unit" basis for services- Improving the service to operational & business stakeholders- Providing thought leadership in opportunities from emerging technologies- Encouraging technology cooperation & collaboration across fire & rescue services- Engagement with other emergency services and local authority stakeholders- Providing opportunities to enhance community fire safety thought public engagementWe are a community focused service and expect our suppliers to demonstrate their how they will deliver to sustainability, social res
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2023-12-09 | ||||||||||
The Park Federation Academy Trust ICT Tender 2023UK London (Greater) Procurement for Schools LtdThe Park Federation Academy Trust ICT Tender 2023 (Hillingdon)This tender is for the provision and support of on-site information communication and technology services to The Park Federation Academy Trust, with its head office at James Elliman Academy, Elliman Avenue, Slough, Berkshire, SL2 5BA – alongside its associated academies as stated below and the Trust has plans for further expansion in the geographical hubs:1. Cranford Park Academy (Hayes)2. James Elliman Academy (Slough) (Central Trust Head office)3. Lake Farm Park Academy (Hayes)4. Montem Academy (Slough)5. The Godolphin Junior Academy (Slough)6. Western House Academy (Slough)7. Wood End Park Academy (Hayes)8. West Drayton Academy (West Drayton)9. Iver Village Academy (Iver)The ICT Support at the Trust is currently entirely outsourced, with the team providing a mix of on-site and remote support.Please view the tender pack for full details of this tender and please contact our procurement consultant Mr. Mike Newell at mnewell@procurementforschools.com
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2023-06-14 | 2023-07-14 | |||||||||
Life Skills and Wellbeing Opportunities in wandsworthUK UK-Wandsworth: Information technology services. Wandsworth Borough CouncilThe contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.For more information about this opportunity, please visit the Delta eSourcing portal at:
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0 | 2023-01-23T00:00:00Z | |||||||||
Framework of Agile Technology Services to the British CouncilUK London British CouncilThe British Council, require technology services to help us move forward with our digital transformation in, our online learning business. We are therefore seeking to create a framework of digital and technology suppliers who can provide (and sometimes supplement) cross-discipline teams to delivery work packages for a number of our products.
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2022-12-03 | 2023-01-10 | |||||||||
Provision of Digital Technology ServicesUK Bath University of BathThe scope of the project is to engage Technology Partners to provide an outsourced solution for University managed services through a call-off agreement. This will include the ability to seamlessly onboard resources, as required, to provide resource flexibility in line with the University’s needs and demand requests. This resourcing will have a skillset in line with supporting the University’s technology architecture. The University is working through a significant number of projects, as such, the Technology Partner will need to demonstrate substantial knowledge and experience of developing and delivering software and hardware projects.
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1500000 | 2022-11-23 | 2022-12-22 | ||||||||
Electronic Point of Sale (EPoS) Replacement Programme - System Implementation and Support Partner(s)UK Swindon English HeritageEnglish Heritage is soon to complete a programme which will move much of the architecture onto the Microsoft Azure cloud platform. As part of the broader Technology Services strategy, we are focused on using Microsoft technologies where possible and are also nearing the completion of a Microsoft Dynamics Customer Relationship Management (CRM) solution which will be one of the key integrations with this solution. A potential solution might leverage the Microsoft Dynamics Power Platform and store its solution specific data within the Dataverse whilst leveraging existing Dataverse tables. The proposed solution should offer integration through REpresentational State Transfer (REST) Application Programming Interfaces (APIs) to enable integration with
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3600000 | 2022-10-08 | 2022-11-09 | ||||||||
Rutland County Council - Care Technology ServicesUK Oakham Rutland County CouncilRequirement?Provision of Care Technology Services across the County of Rutland as specified.Available funding for the services element of the contract? £33k paThe Council's available funding for the Services element of the contract is £33k pa. This is an annual fixed sum. Please note, bidders should NOT exceed this sum in their bid as the Council has reserved the right to exclude any bidder whose tendered price exceeds the available funding.Available funding for the care technology goods element of the contract? £50k paThe Council's available funding for the goods element of the contract - the Care Technology goods - is £50k pa. Like the services element of the funding, this is an annual fixed sum.Contract value (£)?Therefore, for procurement purposes, the estimated lifetime value of the contract is expressed as £33k pa for the services element + £50k pa for Care Technology goods = £83k x (3+3+3 =) 9 years = £747kNB: Service Users have the option to buy additional care technology and services that exceed the funding allocated to them by the Council for their assessed needs.Contract Extension?The Council will extend the contract subject to performance and the Council's requirements..
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747000 | 2022-09-23 | 2022-10-21 | ||||||||
(NU/1809) Supply of a Learning Analytics SystemUK Newcastle Newcastle UniversityNewcastle University is looking to implement a Learning Analytics System to provide students and staff with a user-friendly, visual representation of data that demonstrates examples of students’ learning interactions (engagement) and academic progress (attainment), that can inform students and staff about changes in behavioural engagement to signpost wellbeing and mental health support.Newcastle University has in the region of 28,000 students and 6,000 staff, the majority of whom will be using the system. The scope of this tender is for the supply and support the deployment of a Learning Analytics System to be used by all members of the University, including those located in our Branch Campuses in Malaysia and Singapore.In the first year of implementation, the Learning Analytics System will Go Live in a Pilot scheme to be used by three schools (one from each faculty) from 6th March 2023 with the aim to roll out to all students and colleagues by October 2023.The University requires a system that will give students and staff visibility of useful information and data across different university technology services, exploiting synergies between these services to deliver valuable insights. The system must provide students and staff with a user-friendly, visual representation of data that demonstrates examples of their learning interactions (engagement) and academic progress (attainment), and to support conversations about/understanding of their learning journey. Furthermore, the system must support and expedite data-informed decision making in areas including, but not limited to, student wellbeing interventions and curriculum design and development.Although detailed technical and functional requirements are defined in Appendix A, the University requires a system that offers the following features:• Comprehensive integration of data from various educational systems, including the University’s virtual learning environment, Canvas.• An intuitive and easy to use interface• Enable standard and user-specific reporting• Facilitate full data export in multiple formats• Provide trusted data integrity and stewardship• Be robust and scalable – able to be rolled out widely across the University.Please note that tenders are only invited from bidders who have can evidence compliance with the mandatory technical and functional requirements detailed in our specification, deployed in an educational institution of comparable size and scale.We will not consider platforms that need to be fully configured and cannot evidence that all of the mandatory technical and functional requirements as detailed in our specification, are already available (and deployed) at the time of your tender submission.Expressions of interest in this project can be made by registering via the University etendering portal at:https://procontract.due-north.com/Advert/Index?advertId=101aceee-d229-ed11-8119-005056b64545The contract reference is NU/1809.The deadline for expressing an interest is Tuesday 4th October 2022 at 16:00 BST.
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2022-09-02 | 2022-10-07 | |||||||||
Audio Digitisation ITT – BBC Archives Technology & ServicesUK London The British Broadcasting Corporation (BBC)The tender for Audio Archive Digitisation Services is being published in the year that the BBC celebrates its centenary, and our mission remains vital – to serve all audiences through impartial, high-quality and distinctive output and services that inform, educate and entertain. The BBC is bound by its Charter to safeguard the long-term value of its archive for the public. Digitising more of the archive will fulfil this objective and make historic content more widely accessible to future audiences. This ITT relates directly to the digitisation of BBC generated audio content over the next 3 years. BBC Archives Technology & Services (AT&S) holds a large collection of audio tapes which have yet-to-be digitised. Within this audio collection reside recordings spanning from 1930s to the 2000s. Most of this content is programme output from BBC radio networks, and un-broadcast live music performances & interviews. Much of the content identified for digitisation represents the only known copy available, often referred to as Single Copy Masters (SCM). The proposal is to digitise a range of content held in both Quarter Inch and DAT formats. The Contract will be for an initial term of 3 years with options to extend by two twelve month extensions, to a maximum of 5 years. It is expected to begin on 30th September 2022. The contract value does not represent committed spend, instead it represents the maximum spend that may be made over the total contract term.A site visit to Perivale is offered to all registered Tenderers. The date for the visit is Wednesday 13th July 2022 1.30pm - 4.00pm. The visit will provide Tenderers with an opportunity to visit the Perivale site and ask any questions relating to this ITT and the requirements. As space is limited, Tenderers are requested to please nominate a maximum of 2 key personnel to the BBC via the Bravosolution message portal no later than 15:00hrs on Wednesday 6th July 2022. All visit attendees will be required to complete a Non-Disclosure Agreement (NDA) prior to the visit and photography will not be allowed. The NDA for completion and return by each attendee with your application for a place can be found in the general attachments area of the ITT on the Bravo portal. Further details are available on the BBC's e-sourcing Portal.
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2000000 | 2022-06-24 | 2022-07-25 | ||||||||
Provision of Information Communication and Technology ServicesUK Bognor Regis Feltham Community CollegeThis tender is for the provision and support of on-site information communication and technology services to Felpham Community College.Details of the full scope of the required services can be found in the procurement documents.
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225000 | 2022-05-26 | 2022-06-17 | ||||||||
EdIS-22-001 Strategic Partner Services and School Management System (SMS) SolutionUK Belfast Education AuthorityThe Education Authority (EA) has a requirement to procure a Strategic Partner, to provide services including a School Management System (SMS) for Nursery, Primary, Post Primary, Special schools and EOTAS centers. The Strategic Partner will be required to deploy, support and manage a modern architecture, technical infrastructure and secure services for schools. These services will improve the learning experience of our young people, supporting teaching through technology, develop skills for the future and support the EA and its educational stakeholders to improve educational outcomes. The education service will deliver high levels of reliability, stability and performance and reduces the burden and risk on the Education Authority and school staff with regard to the security, technical setup, configuration, maintenance and support of any element of the future service. The EA is seeking a fully integrated and interoperable solution which will provide anywhere anytime access to, and associated support for, the EdIS services accessible by school staff, pupils, parents and authorised stakeholders. The School Management System will be a key component of the overall solution to be delivered by the Strategic Partner, providing a centralised master record for school users which will enable the sharing of accurate up-to-date student data for educational purposes and for access to technology services delivered through the EdIS programme. Under this procurement the successful Supplier will be required to support EA's social value objectives. Accordingly, contract performance conditions and award criteria will relate, in particular, to social value. The estimated total value set out in Section II.1.5 represents EA’s estimate of the total potential value of the contract over its full duration, including (without limitation): the transition of services from the existing supplier; EA’s option (subject to necessary approvals and at its discretion) to extend the term for a period of 2 years; and certain optional additional services which EA may request the successful supplier to provide under the contract (as set out in further detail in the procurement documents).
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485000000 | 2022-05-07 | 2022-06-07 | ||||||||
T&D Framework for the provisions of Technology ServicesUK southampton Ordnance SurveyTo support the delivery of the Geo-production programme to provide a new data capture and management environment that enables the following and utilises the technologies listed below: oA simpler more flexible data model and architecture oA more efficient edit experience oA more efficient data management workflow oA more effective Supply Chain workflow oStereo and mono data capture
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6 | 2022-04-22 | 2022-07-09 | ||||||||
Executive and Non-Executive Recruitment ServicesUK Liverpool The Minister for the Cabinet Office acting through Crown Commercial ServiceThe successful framework suppliers will be expected to provide core and non-core services to contracting authorities with candidate requirements at Grade 6, SCS1 & SCS2 or their equivalents across the Public Sector Core Services-Customer planning-Candidate identification and attraction-Candidate assessment and evaluation-Offer and appointmentNon Core Services-Talent Development Services-Talent Mapping-Reserve Lists & Talent Pools-Executive Development and Coaching-Technology Services-International RecruitmentThe full scope of Lot 1 is set out in the Framework Schedule 1 (Specification) that is part of the Invitation to Tender documentation.
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45000000 | 2022-02-15 | 2022-03-16 | ||||||||
Provision of Independent Security TestingUK Edinburgh Scottish Courts and Tribunals ServiceProvision of independent security testing services to provide assurance and support targeted cyber security related accreditation goals such as Cyber Essentials Plus.This is being procured using the Scottish Government Digital and Technology Services DPS - Lot 3 - Cyber Security Services. Only suppliers named on this lot will be able to access this ITT.
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2021-12-24 | 2022-01-14 | |||||||||
Supply of Information Systems Technology ServicesUK Hull Associated British PortsABP requires a connectivity provider to provide connectivity (Physical Data Links) which can be deployed across the business to connect all ABP Locations and the Internet. This lot should include only the physical equipment required to deploy the service. Break-fix type hardware support should also be included. Providers should indicate owned vs supply-chain infrastructure including copper and fibre lines as well as equipment and locations. This lot is broken down into the following sub-lots: A. WAN (Wide Area Network) & Internet connectivityB. Data Centre & Cloud ConnectivityC. LAN (Local Area Network) & WLAN (Wireless Local Area Network) ConnectivityOut-of-scope for Lot 1 are any "design and management" services that extend beyond the required minimum to configure and provision the service. This should not be interpreted as OSI Layer-2 vs Layer-3 as either solution is acceptable. Any design and management should form part of Lot 2, though suppliers are welcome to bid for both lots and illustrate any advantages which are attained by having a common Lot 1 and Lot 2 supplier.
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2021-10-30 | 2021-12-13 | |||||||||
EA Northern Ireland Substitute Teachers Register solution (NISTR) - Market Information Session – 13 October 2021UK Belfast Education Authority NI** This is not a tender exercise by the Education Authority (“EA”) - This is to advertise a Pre Market Engagement session on 20th October 2021 for a potential procurement for a Northern Ireland Substitute Teachers Register solution - Part of the ETS Programme*** The EA is responsible for the delivery of the Education Technology Services (ETS) programme. The goal of the ETS programme is to ensure ongoing provision of high quality, sustainable, core education technology services to schools to meet the current and future needs of school leaders, teachers and pupils, EA and other key stakeholders (i.e. school governors, parents and Department of Education NI). Through the ETS Programme a number of key systems and services currently in situ will be replaced including the Northern Ireland Substitute Teachers Register (NISTR). The potential requirement is for a system/service to: • Manage the registration of qualified substitute staff, their specialisms and real-time availability; • Enable schools to search, and book suitable accredited, vetted, qualified substitute teachers specific to their needs; • Provide electronic payroll updates to payroll function, and reporting to stakeholders; • Provide effective alerts and communications; • Integration with key systems in the ETS IT estate as well as external third parties; and • Provide a suite of static and dynamic reports. EA would like to invite you to attend a Pre Market Engagement session which is scheduled to take place on 20th October 2021 at 14:00-15:00 (via MS Teams) to provide more detail on our evolving requirements and timescales and most importantly to gain valuable insight and feedback from the market to help inform this project prior to the commencement of a procurement for NISTR. We will also be issuing a Request for Information (“RFI”) document including a questionnaire to suppliers who apply to attend the session and seeking written responses from the market. The RFI contains further details about the potential requirement specifically for NISTR. To attend the session please provide the names, business titles and email addresses of a maximum of 2 people from your organisation who would like to attend to ets.procurement@eani.org.uk Please also send any specific questions that you may have before the session to this email address and the NISTR Project Team will endeavour to answer these questions during the session (if appropriate).
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4000000 | 2021-10-07 | 2021-10-20 | ||||||||
EA Education Technology Services (ETS) Programme - Market Information Session - 30th September 2021UK Belfast Education Authority NI** This is not a tender exercise by the Education Authority - This is to advertise a Market Information Session on 30th September 2021*** The EA is responsible for the delivery of the Education Technology Services (ETS) programme, part of DEs ‘Education Transformation Programme’ and will feed into the wider EA Transformation Strategy. The goal of the ETS programme is to ensure ongoing provision of high quality, sustainable, core education technology services to schools to meet the current and future needs of school leaders, teachers and pupils, EA and other key stakeholders (i.e. school governors, parents and DE). The ETS Programme will achieve this by: - Supporting school leaders in their school improvement journey; ensuring access to potential resources at their disposal. ETS will provide the tools to enhance the quality of educational experiences, well-being and outcomes for every learner across NI. - Facilitating collaboration of teachers with peers, professional networks and provide access to tailored Teach Professional Learning that supports pupil centric learning. - Ensuring effective implementation of the Northern Ireland curriculum which fully meets the learning needs of all children and young people. -Delivering a unified customer experience for parents, substitute teachers, schools, governors, EA etc. -Providing data analytics to facilitate a proactive risk-based approach to school improvement; informed by dashboards of contextual and performance information held for each school. Data, input once, will be collected and curated in a continuous cycle and be used for various decision making e.g. pupil centric learning, school planning, staff performance, future planning etc. -Enabling a higher order of thinking, understanding and learning across the system by playing a key role in implementing current policy and informing future policy development. Through the ETS Programme a number of key systems and services currently in situ under the EN(NI) contract will be replaced as well as the implementation of a number of new, innovative solutions. The ETS Programme would like to invite you to attend our next Market Information Session which is scheduled to take place on 30th September 2021 (via MS Teams) to provide more detail on our evolving requirements and timescales and most importantly to gain valuable insight and feedback from the market to help inform our programme prior to the commencement of the procurement phase. We will also be issuing a questionnaire and seeking written responses from the market. To attend please provide the names, business titles and email addresses of a maximum of 2 people from your organisation who would like to attend to ets.procurement@eani.org.uk Please also send any specific questions that you may have before the session to this email address and the ETS Programme Team will endeavour to answer these questions during the session (if appropriate). Timings for the session will be confirmed directly to attending organisations and will depend on the level of interest received.
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1 | 2021-09-15 | 2021-09-29 | ||||||||
Permanent Recruitment 2UK Liverpool The Minister for the Cabinet Office acting through Crown Commercial ServiceLot 1 Clinical RecruitmentThe successful framework suppliers will be expected to provide core and non-core servicesCore Services• Customer planning• Candidate identification and attraction• Candidate assessment and evaluation• Offer and appointment Non-Core Services• Strategy and planning• Talent Development• Technology services• International recruitment • Project RPOThe full scope of Lot 1 is set out in the Framework Schedule 1 (Specification) that is part of the Invitation to Tender documentation.
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45000000 | 2021-09-10 | 2021-10-12 | ||||||||
The University of Nottingham - Digital PartnerUK Nottingham The University of NottinghamThe University of Nottingham is a world class teaching and research institution with campuses in the UK, China, and Malaysia. We are home to tens of thousands of students, academics, and staff. Our vision is to be a university without borders, where we embrace the opportunities presented by a changing world, and where ambitious people and a creative culture will enable us to change the world for the better. The university recognises the need for agile, reliable and robust technology services. They underpin everything the university does from delivering excellent, digitally enabled education, research, and professional services, to providing an exemplar user experience both on and off campus. The university intends to award a framework agreement to a single supplier with a term of four years. At the same time as awarding the framework the university intends to award call off contracts for Strategic Advice and Guidance, Network Services, Managed Print Services and Integration. These call off contracts are each expected to have a term of five years with the option to extend by two years. Draft terms and conditions for the framework agreement and call-off contracts will be provided with the invitation to tender documents.
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80000000 | 2021-07-17 | 2021-08-16 | ||||||||
Digital Technology Services Dynamic Purchasing System — ExtensionUK Glasgow Scottish GovernmentFull details of the requirements for the lots can be found on the previous contract notice which was issued on 19 of December 2018, details as follows:OJEU Number: 2018/S 140-320585Reference Number/Notice ID: DEC340437OCID: ocds-r6ebe6-0000566026https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC340437
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2020-12-04 | 2023-02-10 | |||||||||
IT Technology Services SupportUK Portsmouth Portsmouth Hospitals University NHS TrustA reputable and experienced supplier is sought, who is able to demonstrate a consistent and successful track record in providing IT technology services support, both in delivering regular and routine functions and working with customers on specific one-off schemes and projects. Typical services the Trust will require will include:• strategy and service design consultancy: providing access to specialist resources to support needs ranging from business capability assessment through to specification of applications and toolsets.• transition and transformation: providing access to resources to support implementation and deployment of strategy and services, programme and project support and legacy system/service decommissioning.• operational services and support: providing access to resources to support services, processes and tools required to manage technology provision including end user support, operational maintenance and security, supply chain management and data management. Specifically this will include requirements for 24/7 hardware break and fix support and an IT incident management service.• specialist resources and services: provision of access to specialist resources and service, including but not limited to IT security and software and app development.
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2020-11-16 | 2020-12-10 | |||||||||
Technology Services 3UK Liverpool The Minister for the Cabinet Office acting through Crown Commercial ServiceThe buyer can award a call-off contract via either completion of a further completion procedure or by applying the direct award criteria to the supplier’s catalogue.StrategyWhere requested by the buyer, suppliers will provide a range of services and to deliver full technology strategic design to buyer. Services which may include but are not limited to:— Capability analysis — identification of current business capability (as is) and that which will be needed for the future state (to be).Enterprise architecture using the open group architecture framework (TOGAF) or similar.— Technology gap assessments — the assessment and recommendation of the right technology to plug the capability gap between the as-is and the to-be.— Business models — identification of the correct commercial and operational models to deliver the technology strategy (insourced, outsourced or multi-sourced models).— Architectures — identification of the correct technology architecture to deliver the technology strategy (in-house hosted, private cloud, hybrid or public cloud).— Road-mapping — the development of technology roadmaps to co-ordinate the delivery of the technology strategy.— IT financial management — development of an IT financial management approach to support the technology strategy, in order to manage investment and costs and obtain business benefit from any investments.Service designWhere requested by the buyer, suppliers will provide a range of services to deliver full technology service design to buyer. Services which may include but are not limited to:— Operational service design - working with customers and end users in order to design a service delivery model that meets the current and future business needs and demand.— Demand management — capacity planning processes and systems.— Service levels, performance design — developing service levels and KPI’s for services in scope, their measurement and reporting and how service provider(s) may work to achieve and maintain them.— Service availability — designing monitoring, assurance and continuity of service processes and systems to meet current and future business needs.— Risk — ensuring proactive risk identification, mitigation and management to deliver service continuity.— Security — appropriate security protection in line with business needs.— Supply chain — designing, integration and management of commercial processes to ensure service integration and efficient operation in a multi supplier eco system.— Applications — identification and specification of any appropriate databases, applications or toolsets to deliver the services.
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2000000000 | 2020-10-30 | 2020-12-03 | ||||||||
Information and Communications Technology ServicesUK Manchester English Institute of Sport LtdEnglish Institute of Sport (‘the EIS’) is seeking to appoint through a restricted procedure a suitably qualified and experienced provider of ICT Managed support services. The services will compromise support of Wide Area Network, Local Area Network including Wireless at our regional high performance centres, and provision of a dedicated 24-hour service desk for our 450 users.The service desk will respond to service requests and problems from users, and perform agreed scheduled support activities, as detailed in the EIS operations manual.The service desk will comprise a minimum of two dedicated staff providing two full time equivalent roles.The service desk will operate 24/7/365 with the bulk of user activity during normal business hours.The Wide Area Network will comprise circuits to up to 10 sites.The EIS pioneers the delivery of science, medicine and technology services to drive medal success at olympic, paralympic and international competition, supporting elite athletes through its nationwide network of expertise and facilities. It strives to be the world-leading high performance institute. Staff are based at nine high performance centres across the UK but they deliver EIS services at different sporting locations including swimming pools, lakes, velodromes and athletic tracks. EIS delivers services to athletes while competing or training overseas. To receive a copy of the invitation to tender (ITT) please contact mark.richards@eis2win.co.uk. The ITT will be issued to selected suppliers after 8 June 2020.
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1530376 | 2020-05-05 | 2020-06-05 | ||||||||
Provision of Information and Communication Technology ServicesUK Glasgow North Glasgow Housing AssociationNorth Glasgow HA (also known as NGH) employs approximately 180 members of staff who provide a range of services across the organisation. The association work from five main offices. Their head office is based at 50 Reidhouse Street, Springburn, Glasgow with two satellite offices in Saracen Street at Saracen House, 139 Saracen Street, and 252 Saracen Street in Possilpark, Glasgow. The disaster recovery and CCTV installations control room are located at their Concierge Control Centre in Lenzie Place, Springburn and their subsidiary organisation NG2 operate from an office in Petershill Road, Springburn, Glasgow. Saracen House also contains the Associations Conference Centre facilities. The Association employ a number of independent maintenance and planned works contractors to carry out such works as day to day, lift, gas, legionella maintenance and reactive services as well as specialist planned major refurbishment works. Robust IT services are required to support the Association in these core functions.
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2020-05-05 | 2020-06-01 | |||||||||
IT ServicesUK Sidcup Chislehurst and Sidcup Grammar SchoolProvision and support of on-site information, communication and technology services.
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2019-05-28 | 2019-06-28 | |||||||||
ICT-19-007 Professional and Expert Advice, Assistance and Support the for Procurement of Education TUK Belfast Education Authority NIProfessional and expert advice, assistance and support the for procurement of Education Technology Services (ETS) for schools in Northern Ireland.
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580000 | 2019-02-04 | 2019-03-04 | ||||||||
Digital Technology ServicesUK Glasgow Scottish GovernmentFor details of public sector organisations who can access the DPS please see section (VI.3 Additional Information).Cyber security services lot will provide cyber security services and resources that will aim to support cyber resilience for organisations.The nature of services and resources typically required is diverse and some examples (non-exhaustive list) are: cyber security specialists, cyber security services such as: penetration testing, cyber security training and assessment, security architecture services, risk assessment and management services, audit review and compliance, incident management and response, security testing and digital forensics.The scope of this lot will focus on the supply of services and resources assisting the delivery of cyber resilience. Cyber resilience services and resources will also likely involve: providing expert advice; recommendations; training; or systems testing and assessment.Participants must have at least 12 months experience delivering the types of services within this lot. Tell us about your company, services you provide and least 2 relevant case study examples from the last 3 years. Examples from both public and/or private sector may be provided. Please try and be as concise as possible and preferably within 2 sides of A4 paper. The aim of the case studies are to show us how you have delivered cyber security services, we require you to evidence capability in this area.Responses to be provided in section C- (Technical and professional ability) Part 4C.1.2 of the ESPD Document.It would be beneficial if you could provide, for information only, any professional qualifications/accreditations (if appropriate) your resources have e.g. Agile (SCRUM, DSDM, XP, Kanban) Prince2, ITIL, National Cyber Security Centre (NCSC) — Certified Cyber Security Consultancy scheme.Responses on experience and professional qualifications can be provided in Part 4C.6 of the ESPD.No form of volume guarantee has been granted by the Authority. The Authority shall not be bound to order any of the services referred to in the lot descriptions.The DPS will be open to entrants throughout its life who meet the minimum criteria.
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2018-12-20 | 2021-02-12 | |||||||||
Sovereign IT Resource Augmentation DPSUK Newbury Sovereign Housing Association LimitedSee tender documents. Lots as below:Lot 1 – Business ChangeLot 2 – IT Systems SupportLot 3 – IT SolutionsLot 4 – IT InfrastructureLot 5 – Service DeliveryLot 6 – Leadership and StrategyLot 7 – Enterprise ArchitectureLot 8 – Digital Technology Services
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35000000 | 2018-07-31 | 2018-08-28 | ||||||||
IT Technology Services ArrangementUK London The British LibraryThe purpose of this Procurement is to establish a non-exclusive ad-hoc ‘call-off’ arrangement with a single organisation who can demonstrate the capability and capacity to deliver services providing the optimal mix of quality and cost across all aspects of technology within the current landscape.This arrangement contains no contractual commitment on any party for the provision of any particular quantity nor does this arrangement involve any commitment to purchase but serves to commonly specify the levels of quality required and the terms and conditions of contract that will apply when specific work-packages are called-off by the British Library.The Technology partner will need to support the existing BL environment, processes and technologies and be able to augment the existing teams providing the flexibility to increase or decrease their contributions to the teams, delivering resources, skills and experience in the following areas:A) Application Development;B) Personal Computing Services;C) Infrastructure;D) Technical Project Delivery;E) Web Development;F) Architecture;G) Service Assurance;H) Application Support
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2018-05-16 | 2018-06-12 | |||||||||
Out-of-Hours IT Support ServiceUK Chelmsford Anglia Ruskin UniversityAnglia Ruskin University Information-Technology Services (IT Services) has a requirement to purchase an out-of-hours IT service desk solution that will provide help, advice and support to students and staff outside of our core operating hours of 8:00 – 18:00 daily from Monday to Friday.Our chosen solution will also provide agreed periods of operational cover during core hours, to facilitate staff meetings, briefings and development activities such as departmental away-days, and act as an overflow service in the event of major incidents or short periods of unexpected high demand.The out-of-hours operation will provide remote first-line support for customers through a variety of media including telephone, email, web self-service, remote support and electronic chat services as follows:— Overnight cover from 18:00 - 8:00 on working days;— 24-hour cover for weekends and public holidays;— 24-hour cover for extended periods during which the University is closed;Unless otherwise agreed, all work will occur on systems owned or provisioned by Anglia Ruskin University.The proposed contract will be for 36 months with the option to extend for 2 x 12 months.
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2018-04-11 | 2018-05-10 | |||||||||
Assistive Technology.UK Northallerton North Yorkshire County CouncilThe aim of the Assistive Technology Service is to ensure the residents of North Yorkshire are provided with a high quality, mainstream, innovative service that uses technology, monitoring and support to: — Enable people to live healthier, independent lives for longer, — Enabling people to live in their own homes for longer, — Reduce demand on social care services, — Reduce demand on health services, — Prevent or delay unnecessary hospital or care home admissions, — Facilitate early hospital discharges, — Enable market innovation, — Provides solutions that complement our existing services, — Services that support our strength based assessment processes, — Deliver services that provide value for money for the customer and the County Council, — Assistive Technology solutions that changes lives, that enhances and compliments personal contact, — Improved access to Assistive Technology services.
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4850000 | 2017-11-10 | 2018-01-17 | ||||||||
The Provision of Community Equipment Stores.UK Bury St Edmunds West Suffolk NHS Foundation TrustThe Provision of Community Equipment Stores, Wheelchair Services, Environmental Controls, Wheelchair Approved Repairers and Assistive Technology Services to include the clinical staff related to this service.
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10000000 | 2017-10-03 | 2017-10-30 | ||||||||
Digital Services Dynamic Purchasing System.UK Glasgow Scottish GovernmentFor details of public sector organisations who can access the DPS please see section (VI.3 Additional Information)The Digital Resources Lot will provide resource skills and expertise in support of digital technology services. Resources will typically assist with the delivery of digital technology requirements and will be commissioned to deliver specific objectives and tasks.The nature of digital resources typically required is diverse and some examples (non-exhaustive list) are; digital specialists, project & programme managers, agile coach, user researcher, digital service design, business analysts, system designer, solutions architect, data architect, data modeller, product manager, systems developer, quality assurance analyst, web operations engineer, senior software engineer, infrastructure engineers, test engineers data and analytics specialists and data scientists.Participants must have at least 12 months experience delivering the types of services within this Lot. Tell us about your company, services you provide and least 2 relevant case study examples from the last 3 years. Examples from both public and/or private sector may be provided. Please try and be as concise as possible and preferably within 2 sides of A4 paper.Responses to be provided in section C- (Technical and professional ability) part 4C.1.2 of the ESPD Document.It would be beneficial if you could provide, for information only, any professional qualifications/accreditations (if appropriate) your resources have e.g. Agile (SCRUM, DSDM, XP, Kanban) Prince2, and ITIL.Responses on experience and professional qualifications can be provided in part 4C.6 of the ESPD.No form of volume guarantee has been granted by the Authority. The Authority shall not be bound to order any of the services referred to in the lot descriptions.
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20000000 | 2017-09-16 | 2017-10-16 | ||||||||
Supply of a Library Management System and Discovery Tool.UK Liverpool Liverpool Hope UniversityThis Tender is for the supply of a Library Management System and Discovery Tool solution. The aim of the solution is to deliver discoverability of our digital and print resources through an interface which is easy for students and staff to use and which is accessible and compatible with generally available mobile devices.The University currently uses Capita Alto as its Library Management System with Ex-Libris' Metalib+ and SFX managing and providing access to users to our electronic resources.The Library Management System and Discovery Tool solution must interface with the following systems:— Hope's Institutional Research Archive (HIRA) which holds Hope staff's research outputs and is provided on E-Prints,— Strategic Information Technology Services (SITS) for student data,— WPM Education for online payment of fines,— Agresso for finances,— Book and journal suppliers systems e.g. Proquest Coutts, LM Information DeliveryWe would expect delivery of the project to commence in August 2017 with implementation expected to occur in August 2018 following an agreed period of testing which would cover all of the required functions of the solution and the interfaces to the designated Liverpool Hope University systems.The contract shall be for an initial period of 5 years from implementation with an option to extend if both parties are in agreement for a further 2 years.
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450000 | 2017-05-06 | 2017-06-09 | ||||||||
Mobile Phone Two Year Contract.UK Manchester English Institute of Sport LtdThe English Institute of Sport (EIS) are seeking to appoint one supplier to provide a 24 month mobile voice and data services contract to its 325 employees which is worth approximately £300,000. The supplier will need to 1) Provide connections for all employees 2) Provide new handsets to the majority of the employees, 3) Provide ongoing technical and customers services support throughout the contract, 4) Provide a clear charging structure with an online billing portalThe handset of choice is the Samsung A5 or the Apple iPhone which will become the property of the EIS at the end of the Contract.Competitive charges for both voice and data must be incorporated into the tender response particular for usage whilst outside of the UK. 4G coverage is mandatory with the option of being able to make calls through Wifi.The supplier must have greater than 5 % of their domestic market share of subscribers and preferably have a UK based support /helpdesk centre.The EIS pioneers the delivery of science, medicine and technology services to drive medal success at Olympic, Paralympic and international competition, supporting elite athletes through its nationwide network of expertise and facilities. It strives to be the world-leading high performance institute. Staff are based at nine high performance centres across the UK but services are delivered at different locations including swimming pools, velodromes and athletic tracks. Services are also delivered to athletes in Europe and the Rest of the World.To view the ITT please click on the link below.http://www.eis2win.co.uk/app/uploads/2017/03/EIS-Mobile-Phones-Invitation-to-Tender-2017.pdfInterested suppliers must confirm their intention to submit a response by 31st March and submit their tenders by 5.5.2017.
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300000 | 2017-03-28 | 2017-05-05 | ||||||||
European Championships 2018 — Telecommunications and Network Integration Services.UK Glasgow Glasgow City CouncilGlasgow 2018 requires a Network Integrator to co-ordinate the delivery of technology services in terms of:1. Network Design, Architecture & Security.2. Network Technology Integration.3. Network Technology Implementation.4. Programme Management of network services.5. Technology Service Management.
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2017-03-03 | 2017-04-03 | |||||||||
Simple Payment Plan Administration for TV Licensing.UK London The British Broadcasting Corporation (BBC)The Service Provider will be required to manage the accounts of customers on the trail end-to-end. Specifically, the Service Provider will be required offer the following services:i. Collecting the licence fee (including arrears management, payment processing and reconciliation services);ii. Campaign management services;iii. Fulfilment services;iv. Inbound and outbound customer communications services (including call centre facilities);v. Technology services;vi. Data management; andvii. Analytics.
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2017-02-03 | 2017-03-01 | |||||||||
European Championships 2018 — Digital Media, Central Results Service and Event Management System.UK Glasgow Glasgow City CouncilThe European Championships requires a reliable Event Management Systems service that will support this high-profile event. It needs to satisfy a diverse range of users, including Championships organisers, the athletes, the media personnel and officials.The technology function is one of the centrally driven areas that provide cohesion and integration across the Championships. The provision of Event Management Systems (EMS) for the 6 sports held in Glasgow will form a key component of the centralised technology services.
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2017-01-06 | 2017-02-06 | |||||||||
Calderdale CCG Assistive and Digital Technology Services.UK Rotherham NHS Calderdale CCGA range of innovative telecare sensors/detectors/alarms etc. for people residing in care homes in Calderdale that can automatically detect incidents such as someone falling, having an epileptic seizure or leaving their bed, chair or room and alert staff to these events. Telecare is currently being provided in 24 Calderdale care homes, and this specification is to facilitate the provision of telecare to the remaining care homes in Calderdale (approx. an additional 17 but this is not a definite number as more homes may open within the time of the contract).
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2016-10-08 | 2016-11-08 | |||||||||
Telecare and Assistive Technology Services.UK Guisborough Redcar & Cleveland Borough CouncilThis Contract is for:The Purchase, storage, stock management, provision, installation ( including specialist installation ) maintenance and routine testing of assistive technology and Telecare (ATT) equipment and the removal and recycling of equipment when it is no longer needed.Call Center / monitoring centre available 24hrs a day, 7 days a week, 365 days a year.Mobile emergency response (with personal care where identified) available 24 hours a day, 7 days a week, 365 days a week.This Contract is for Social and other specific services listed in Schedule 3 of the Public Contracts Regulations 2015 for the United Kingdom and will be awarded in accordance with Chapter 3,Particular Procurement Regimes, Section 7, Social and other Specific Services. Variant submissions will be evaluated against the criteria listed within the ITT Instructions and Details of Contract.
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1200000 | 2016-07-01 | 2016-08-08 |
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