Thornton & Lowe Social Housing is dedicated to improving customer service and efficiency for your social housing services. With decades of experience in the sector, across a range of service areas, we can help you:

  • Ensure compliance and risk assurance. For example, ensuring your policies and procedures are up to date and effective (including ASB, arrears, void management, allocations, health & safety etc.)
  • Achieve Value for Money for your organisation and your tenants.
  • Allow you to effectively compete for funding and contracts. For example, HCA, HomeBuy, promoting your DLO and central services functions.

We are also experts in helping associations achieve Registered Provider (RP) status.

Becoming a Registered Provider (RP)

There are 2 stages to the registration process.  The first stage (the preliminary application) will assess whether applicants meet the requirements of The Housing & Regeneration Act 2008.

In the second stage of the process applicants will provide information that will enable the social housing regulator (The Homes & Communities Agency) to determine whether they meet the registration criteria established under Section 112 of the Act. This is a detailed application process.

Applicants need to demonstrate how they meet, or are able to meet, each of the regulator’s seven standards:

  • Governance and Financial Viability
  • Value for Money
  • Rent
  • Tenant Involvement & Empowerment
  • Home
  • Tenancy
  • Neighbourhood & Community.

Benefits of becoming a Registered Provider include:

  • Enhanced reputation
  • Access to grant funding
  • Advantages to be gained from the housing benefit system.

For more information, check out the registration documents at guidance document - Word (186KB) or contact us.  We can answer any questions you may have about the process and help guide you through the pitfalls.

For further information please do not hesitate to contact us